Project Manager

Established in 2021, Independence Pet Holdings is a corporate holding company that manages a diverse and broad portfolio of modern pet health brands and services, including insurance, pet education, lost recovery services, and more throughout North America.

We believe pet insurance is more than a financial product and build solutions to simplify the pet parenting journey and help improve the well-being of pets. As a leading authority in the pet category, we operate with a full stack of resources, capital, and services to support pet parents. Our multi-brand and omni-channel approach include our own insurance carrier, insurance brands and partner brands.


Job Summary

Independence Pet Holdings (IPH) is seeking a project-focused, organized, and collaborative Project Manager to support enterprise initiatives tied to business process optimization and modernization of core insurance and enterprise technology platforms.


The Project Manager will be responsible for managing defined projects or workstreams, coordinating activities across business, technology, and vendor teams, and ensuring projects are delivered on time, within scope, and with appropriate quality controls. This role is ideal for a hands-on delivery professional looking to grow within a transformation-focused organization while working alongside experienced program leaders.


Job Location

Remote or Hybrid - Chicago, IL


Key Responsibilities

• Manage assigned projects or initiative workstreams within IPH's insurance and enterprise transformation portfolio
• Develop and maintain project plans, schedules, milestones, and dependency tracking
• Coordinate day-to-day execution across business stakeholders, technology teams, and external vendors
• Facilitate project meetings, working sessions, and status reviews; document actions and follow through to completion
• Track and report project progress, risks, issues, and dependencies with clear recommendations and timely escalation
• Support agile delivery activities, including sprint coordination, planning events, and delivery tracking, as applicable
• Assist with vendor coordination, including deliverable tracking, invoice validation, and support of contractual obligations
• Collaborate with architecture, security, data, and platform teams to support integrated solution delivery
• Support change management and communication efforts by preparing project updates, delivering new workflow & process guidance, project updates, status reports, and stakeholder materials
• Ensure project documentation is accurate, current, and aligned with PMO standards

Qualifications

• 3+ years of experience in project management, IT delivery, consulting, or related roles
• Demonstrated experience managing projects involving cross-functional business and technology teams
• Working experience and knowledge of agile and/or hybrid delivery methodologies
• Strong organizational and analytical skills with attention to detail and follow-through
• Ability to manage multiple priorities and deadlines in a fast-paced environment
• Effective written and verbal communication skills, with comfort interacting with both technical and non-technical stakeholders
• Bachelor's degree in Business, Information Systems, or a related field

Preferred Qualifications

• Experience in insurance, financial services, or other regulated industries
• Exposure to insurance or transactional systems (policy administration, billing, claims, customer servicing)
• Agile, PMP, or CAPM certification (or progress toward certification)
• Experience working in a matrixed or global organization

#iph

All of our jobs come with great benefits including healthcare, parental leave and opportunities for career advancements. Some offerings are dependent upon the location of where you work and can include the following:

• Comprehensive full medical, dental and vision Insurance
• Basic Life Insurance at no cost to the employee
• Company paid short-term and long-term disability
• 12 weeks of 100% paid Parental Leave
• Health Savings Account (HSA)
• Flexible Spending Accounts (FSA)
• Retirement savings plan
• Personal Paid Time Off
• Paid holidays and company-wide Wellness Day off
• Paid time off to volunteer at nonprofit organizations
• Pet friendly office environment
• Commuter Benefits
• Group Pet Insurance
• On the job training and skills development
• Employee Assistance Program (EAP)

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