Manager, Software Engineering - AI Assistant

Salary: $180,000 - 200,000 per year Requirements:

• Bachelors degree in Computer Science, Engineering, or a related technical discipline, or equivalent practical experience
• 7+ years of software engineering experience
• 2+ years of experience leading engineering teams, including software engineers and software test engineers
• Practical familiarity with modern AI, including large language models and agentic systems, with strong judgment for production use
• Experience delivering enterprise-scale, customer-facing software products
• Strong grasp of current software development practices, including cloud platforms, CI/CD, distributed systems, and scalable architectures
• Demonstrated ability to guide teams through ambiguity while balancing execution and technical quality
• Excellent communication and stakeholder management skills
• Proven success building high-performing teams and shipping impactful software

• Lead, coach, and develop a team of about 5 to 6 software engineers and software test engineers
• Build a culture grounded in trust, collaboration, accountability, and continuous improvement
• Partner with recruiting to attract and hire strong engineering talent, including candidates with applied AI and machine learning experience
• Support career development through mentorship, feedback, and performance management
• Remove blockers and create the conditions for engineers to do their best work
• Work closely with Product, Design, and platform engineering to translate customer needs into scalable solutions
• Help define and execute a roadmap that balances customer impact, technical rigor, and long-term platform resilience
• Guide planning, delivery, and execution of the Assistants agentic AI capabilities while maintaining a high quality bar
• Navigate ambiguity, sequence the work, reduce risk, and adapt as customer feedback and the AI landscape evolve
• Communicate capacity, priorities, and delivery risks proactively within the engineering, product, and design triad
• Coordinate across multiple engineering teams toward a shared product vision
• Share priorities, risks, and progress clearly with both technical and nontechnical stakeholders
• Build partnerships that strengthen alignment and execution across the organization
• Provide technical direction and architectural input while enabling engineers to own implementation details
• Promote modern engineering practices such as CI/CD, cloud-native AWS architectures, observability, automated testing, and scalable system design
• Advocate for reliable, maintainable, and secure software with strong observability and proactive security practices
• Apply sound judgment to large language models and agentic systems, including evaluation, prompt and context design, tool integration, cost and latency management, and safe rollout
• Encourage growth mindset, experimentation, thoughtful problem solving, and learning from incidents
• Support transparency, ownership, customer impact, knowledge sharing, and technical excellence across teams

• Agentic AI
• AI
• AWS
• CI/CD
• Cloud
• DMS
• Support
• Machine Learning
• Security
• Embedded
• LESS
• LLM

More:

We are NetDocuments, a leading legal technology company building the future of legal work through our intelligent document management platform and legal AI solutions. Our AI Assistant, part of ndMAX, is a secure, DMS-native product that helps legal professionals analyze documents, draft and refine content, and take action through natural language within the tools they already use. We are growing our team at a formative stage for the product, and this role will help shape our next generation of agentic AI capabilities. We foster a collaborative, inclusive, and high-performing culture where curiosity is valued and employees are empowered to make a meaningful impact. We have been recognized multiple times for workplace excellence, and we offer strong benefits including company-covered healthcare premiums, HSA contributions, 401(k) match with immediate vesting, flexible PTO, paid holidays, wellness support, and LinkedIn Learning access. The compensation range for this role is $180,000 to $200,000, and we are an equal opportunity employer committed to diversity, inclusion, and a respectful workplace.

last updated 33 week of 2026