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Staff AI Engineer

$160k - $240k
Full-time

Podium

Salary: $160,000 - 240,000 per year Requirements:

  • We want 10+ years of professional software engineering experience, ideally with a modern language such as Go, Python, or Elixir.
  • We want at least 1+ years of experience deploying and maintaining AI agents in production that interact with tools, APIs, or real-world workflows.
  • We want a strong track record of designing and supporting distributed or high-throughput systems.
  • We value strong analytical skills and comfort operating in ambiguity within large-scale systems.
  • We look for excellent communication skills and the ability to collaborate effectively across teams.
  • We want someone willing to work across the full stack, from infrastructure to APIs to user-facing components, wherever the problem needs solving.
  • We look for the ability to thrive in a fast-moving environment with changing priorities.
  • Nice to have: 2+ years of professional experience deploying and maintaining AI agents in production.
  • Nice to have: practical experience designing evaluations for LLM behavior, including accuracy, safety, reliability, and cost monitoring.
  • Nice to have: strong understanding of prompt design, context engineering, and guardrail strategies for dependable, interpretable agent behavior.
  • Nice to have: experience with modern agent frameworks such as LangGraph, CrewAI, or AutoGen, including multi-step reasoning, memory, and orchestration patterns.
  • Nice to have: hands-on experience with fine-tuning and data curation to improve model performance.
Responsibilities:
  • We build and scale our AI Agent platform, enabling high-volume, real-time conversational workflows with strong accuracy and low latency.
  • We design and develop APIs, services, and infrastructure that support multi-turn, cross-channel customer interactions.
  • We own the full product lifecycle, from architecture and implementation through deployment and ongoing reliability.
  • We prototype quickly, iterate using live interaction data, and continuously improve system performance and user experience.
  • We implement observability, monitoring, and operational best practices to keep production systems reliable, with a focus on agent accuracy and latency.
  • We collaborate with engineers, product managers, and AI/ML scientists to deliver end-to-end features that drive meaningful business outcomes.
Technologies:
  • AI
  • AI Agents
  • Elixir
  • Fine-tuning
  • Support
  • LESS
  • LLM
  • Python

More:

We are Podium, building AI Employees for local businesses that turn every conversation into revenue. Trusted by more than 60,000 businesses across Auto, Home Services, and Aesthetics, we help capture and convert leads 24/7 to drive new business and repeat customers. In less than 24 months, we surpassed $100M in AI Agent ARR and scaled 300% year over year, deploying 10,000 AI employees along the way. Our work has been recognized by Inc. Magazine, OpenAI, and G2. We offer an open and transparent culture, strong benefits including medical, dental, and vision coverage, life and disability insurance, paid parental leave, fertility benefits, generous vacation time, a 401k match, and bi-annual swag drops. We are an equal opportunity employer and are hiring in a fast-paced environment where exceptional people can grow, learn, and make a real impact on local businesses.

last updated 33 week of 2026

Vacancy posted 1 day ago
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