Senior AI Engineer - Agentic

Salary: $163,000 - 203,000 per year Requirements:

• We want 6-10+ years of professional software engineering experience with at least one modern language such as Go, Python, or Elixir.
• We want 1+ years of professional experience deploying and supporting AI agents in production environments that interact with tools, APIs, or real-world workflows.
• We need proven experience designing and operating distributed or high-throughput systems.
• We value strong problem-solving skills and comfort working through ambiguity in large-scale systems.
• We look for excellent communication skills and the ability to collaborate effectively across teams.
• We need a willingness to work across the full stack, from infrastructure to APIs to user-facing components, wherever the problem needs solving.
• We value the ability to thrive in a fast-paced environment with shifting priorities.
• We hope you also have practical experience designing evaluations for LLM behavior, including accuracy, safety, reliability, and cost monitoring.
• We hope you bring a strong understanding of prompt design, context engineering, and guardrail strategies for dependable, interpretable agent behavior.
• We value experience with modern agent frameworks such as LangGraph, CrewAI, or AutoGen, including multi-step reasoning, memory, and orchestration patterns.
• We hope you have hands-on experience with fine-tuning and data curation to improve model performance.

• We build and scale our AI Agent platform to support high-volume, real-time conversational workflows with strong accuracy and low latency.
• We design and implement APIs, services, and infrastructure that power multi-turn, cross-channel customer interactions.
• We own the full lifecycle of our solutions, including architecture, implementation, deployment, and ongoing reliability.
• We prototype quickly, iterate using live interaction data, and continuously improve system performance and the customer experience.
• We implement observability, monitoring, and operational best practices to keep production systems reliable, with a focus on agent accuracy and latency.
• We collaborate with engineers, product managers, and AI/ML scientists to ship end-to-end features that drive critical business outcomes.

• AI
• AI Agents
• Elixir
• Fine-tuning
• Support
• LLM
• Python

More:

We are Podium, and we bring AI Employees to local businesses that turn every conversation into revenue. Trusted by more than 60,000 businesses across Auto, Home Services, and Aesthetics, we help capture and convert leads around the clock to drive new business and repeat customers. We have surpassed $100M in AI Agent ARR in under 24 months, grown 300% year over year, and deployed 10,000 AI employees to deliver real outcomes for our customers. We have been recognized by Inc. Magazine, OpenAI, and G2 for our AI leadership. We offer an open and transparent culture, strong growth opportunities, and a chance to work with world-class talent while making a real impact on local businesses. Our benefits include life insurance and disability coverage, paid parental leave, fertility benefits, generous vacation time, excellent medical, dental, and vision coverage, a 401k with company matching, swag drops, a Utah HQ gym with professional coaches and classes, and subsidized onsite child care at our Utah headquarters. We are an equal opportunity employer.

last updated 33 week of 2026