Warranty Claims Analyst (In Person)

Warranty Claims Analyst

As the Warranty Claims Analyst, you will analyze and process warranty claims.

Responsibilities include:

• Develop a clear understanding of the warranty processes of Dayton Freight Lines, Inc. (DFL), its suppliers, and Original Equipment Manufacturers (OEMs) for vehicle equipment and component parts
• Utilizes independent judgment while assessing repair documentation provided by maintenance personnel for potential warranty claims
• Manages and oversees Warranty Operations to ensure timely and accurate processing of all warranty claims to meet suppliers and OEMs guidelines
• Maintain accurate records of submitted, returned, rejected, and/or paid claims
• Provide accurate, timely, and professional communications among all staff, suppliers, and OEMs
• Collaborate with the Fleet Warranty Manager regarding maximizing efficiency and financial recovery for DFL's Warranty Program
• Continuously look for opportunities to improve processes

Qualifications include:

• Possess a High School Diploma or equivalent.
• At least 1 year experience working in automotive or transportation industry.
• At least 1 year working as a Warranty Claims Representative or Analyst.
• Proficient in Microsoft Office suite (including Excel, Word and Outlook).
• Possess good written and oral communication skills.
• Ability to work independently.

Benefits include:

• Stable and growing organization
• Competitive weekly pay
• Quick advancement
• Professional, positive and people-centered work environment
• Modern facilities
• Comprehensive benefits package: Health, Dental, Vision, AD&D, 401(k), etc.
• Paid holidays (8); paid vacation and personal days