Customer Success & Account Manager

Lake County, FL | Primarily Onsite (Hybrid Flexibility After Training) Up to $65,000 Base + Bonus/Commission Opportunities Clear Growth Path into Business Development & Sales Looking for More Than Just Another Account Management Job? If you're the type of person who thrives in a fast-paced environment, loves building relationships, enjoys solving problems on the fly, and wants to grow your career with a company that's scaling quickly, keep reading. We're partnering with an innovative and rapidly growing manufacturer that's expanding its team and looking for a Customer Success & Account Manager who can help deliver an exceptional customer experience while keeping projects moving forward. This is not a role for someone who wants the same routine every day. It's for someone who enjoys wearing multiple hats, building strong client partnerships, managing moving pieces, and being part of a team that works hard, celebrates wins, and genuinely enjoys spending time together. If you're energized by momentum, ownership, and growth, you'll fit right in. Why This Opportunity Stands Out Join a company experiencing significant growth Work directly with leadership and decision-makers Gain exposure to product development, operations, manufacturing, customer strategy, and sales Build a long-term career with clear advancement opportunities Be part of a team that believes in working hard, having fun, and winning together What You'll Do As the primary point of contact for customers, you'll play a critical role in ensuring projects stay on track while delivering a world‑class client experience. You’ll partner closely with customers, operations, production, vendors, and R&D teams to bring products from concept to launch. Responsibilities Manage and grow customer relationships as a trusted partner Lead customer meetings and provide project updates Coordinate projects from kickoff through product launch Manage timelines, priorities, and deliverables across multiple departments Prepare quotes, cost sheets, and project documentation Partner with Research & Development on new product initiatives Coordinate samples, product testing, tastings, and launches Proactively communicate challenges, delays, and solutions Track project progress through internal systems Collaborate with operations, manufacturing, and vendor partners Support trade shows, customer visits, and business development efforts Help expand and manage a growing book of business What We're Looking For: Required 2+ years of experience in Account Management, Customer Success, Client Services, Project Coordination, Business Development, Manufacturing Support, Distribution, or a related field Strong relationship‑building and communication skills Ability to manage multiple priorities without losing attention to detail Comfortable working directly with customers and navigating challenging conversations Highly organized with strong follow‑through Experience coordinating projects across multiple teams Proficiency with Microsoft Office Bonus Points Manufacturing experience Health & wellness, supplements, food & beverage, consumer products, or CPG experience Experience supporting sales or growing customer accounts Passion for health, wellness, and innovative consumer products Who Thrives Here? Highly accountable and self‑motivated Calm under pressure Adaptable when priorities shift Strong communicators who take initiative Relationship‑focused and customer‑centric Comfortable navigating ambiguity Team‑first professionals who enjoy collaboration Competitive, driven, and growth‑minded The Culture: This team is collaborative, ambitious, and genuinely enjoys working together. They move quickly, support one another, and have built an environment where people are trusted to make decisions, take ownership, and contribute ideas. Leadership That Values Initiative 401(k) with Company Match Paid Time Off Paid Holidays Performance‑Based Compensation Growth Hybrid Flexibility After Proven Success in the Role Ongoing Professional Development Opportunities Why Join Now? This is an opportunity to join a company at an exciting stage of growth where your impact will be visible, your voice will be heard, and your career can accelerate alongside the business. If you're looking for a role that combines customer success, account management, project coordination, and future sales growth opportunities—and you want to be surrounded by ambitious people who work hard, have fun, and win together—we'd love to connect. #J-18808-Ljbffr Talent Edge Recruiting