Parts Counter Sales
M&K Truck Centers
Parts Counter Salesperson
M&K Truck Centers is a premier commercial truck dealership specializing in Mack and Volvo parts. We are committed to delivering exceptional service and quality products to our customers.
We are seeking a Parts Counter Salesperson, who will deliver top-notch customer service and manage the sale and distribution of heavy-duty truck parts.
Key Responsibilities:
- Utilize catalogs and computer systems to identify replacement truck parts, stock numbers, and pricing.
- Assess customer needs through inspections of old parts or descriptions of malfunctions to recommend appropriate replacements.
- Efficiently process telephone orders for Mack and Volvo truck parts.
- Fulfill customer orders from warehouse stock and prepare accurate sales slips or contracts.
- Handle payments and obtain credit authorizations as necessary.
- Conduct regular inventory checks to maintain accurate stock levels in the parts counter.
- Advise customers on substitution or modification of parts when identical replacements are unavailable, ensuring satisfaction.
- Inspect returned parts for defects and facilitate exchanges or refunds as needed.
- Organize and label parts in the warehouse according to established systems for easy retrieval.
- Catalog and categorize parts to ensure proper placement on the stock shelves.
Qualifications:
- Minimum of 1 year of experience in parts counter sales, specifically related to heavy-duty truck parts.
- Experience with Volvo, Mack Isuzu, Hino parts is a plus.
- Familiarity with CDK software is a plus.
- Strong ability to read and comprehend instructions and information.
- Excellent communication skills to assist customers effectively at the parts counter.
- Willingness to learn the dealership's computer system through training.
- Maintain a professional appearance and demeanor.
What We Offer:
- Competitive salary and benefits package, including an ESOP program.
- Opportunities for professional development and growth.
- A supportive and dynamic work environment.
Ready to Join Us? If you're interested in a fulfilling career with M&K Truck Centers, apply today and take the next step in your professional journey!
1st Shift 7:00 AM 3:30 PM or 2nd Shift 11:30 AM 8:00 PM (2nd shift includes an additional $1.00 per hour shift premium)
M&K Truck CentersVacancy posted 4 days ago
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