Medical Assistant/Admit Worker - Fountain Valley Rad Oncology - FT Days

UCI Health Medical Assistant

UCI Health is one of California's largest academic health systems and the clinical enterprise of the University of California, Irvine. Established on July 1, 1976, UCI Health has grown into a 1,461-bed health system that includes UCI Health Orange, UCI Health Irvine, four Community Network hospitals and a growing network of ambulatory care centers across Orange and Los Angeles counties. As Orange County's only academic health systems, UCI Health is home to the only National Cancer Institute-designated comprehensive cancer center based in the county, the region's only American College of Surgeons-verified Level I adult and Level II pediatric trauma center, American College of Emergency Physicians Gold Level 1 Geriatric Emergency Department and a nationally recognized regional burn center verified by the American Burn Association. Powered by UC Irvine, UCI Health serves 5.6 million people across Orange County, western Riverside County and southeast Los Angeles County through excellence in patient care, research and medical education.

Your Role on the Team

Position Summary: Incumbent performs non-licensed medical care in an assigned outpatient clinical setting. Performs clerical functions associated with the operations of a clinical office as necessary.

What It Takes to be Successful

Essential Functions: Serves as first point of contact for patients. Performs general clerical and reception functions associated with the operations of the clinic. Answers incoming phone calls, maintains records, prepares reports and updates patient files. Reads messages, clarifies patient requests / information, and forwards to physician. Follows up with patient in accordance with physician direction.

Registers patients as appropriate based on type of admission, ensuring the accuracy and completeness of the information. Appropriately schedules, reschedules, cancels or confirms patient appointments. Obtains demographic information from patients and enters into appropriate computer system. Accurately reviews and verifies medical coverage and determines patient eligibility in relation to established program, insurance, or contract standards. Makes financial or payment arrangements as necessary. Counsels patients regarding insurance and eligibility Schedules, confirms, and cancels patient appointments. Accepts and processes cash payments according to established guidelines.

Reads messages, clarifies patient requests / information, and forwards to physician. Follows up with patient in accordance with physician direction. Provides accurate discharge orders to patients in accordance with all policies and regulations. Provides educational materials to patients in accordance with physician direction. Refers patient to appropriate resources and documents multidisciplinary planning. Prepares the exam room and patient for clinic visit. Ensures an effective and efficient flow of patients. Effectively prepares patient medical records for clinic visits. Accurately takes and records vital signs including temperature, pulse, weight, respiratory rate, blood pressure, etc., documenting appropriately. Acts as a liaison with the patient and physician. Performs blood draws, specimen collection and other special procedures. Prepares specimens for proper processing according to Medical Center policy procedures and standards. Performs and/or assists with various office procedures, following infection control procedures. Prepares patients for exams or procedures. Collects or assists with specimen collection. Accurately labels and delivers specimens as directed. Completes injections, blood draws, EKG tests, skin tests, and other tests as directed. Receives and records lab and other test results and, when appropriate, relays results to patient. Administers medications in a safe, effective and age appropriate manner, under the supervision of the Physician or RN and in compliance with all policies and regulations. Accurately performs requested diagnostic tests in the clinical area. Enters information in patient charts and updates charts as necessary.

Required Qualifications: Understanding of medical terminology Must possess the skill, knowledge and ability essential to the successful performance of assigned duties Must demonstrate customer service skills appropriate to the job Medical Assistant Diploma or Certificate of Competency / Recognition in Medical Assisting Clinical / Back Office Excellent written and verbal communication skills in English BLS certification upon hire Ability to work well in a constantly changing environment Ability to maintain a work pace appropriate to the workload Ability to establish and maintain effective working relationships across the Health System Ability to communicate effectively with patients from diverse backgrounds

Preferred Qualifications: Previous experience as a Medical Assistant in an ambulatory care setting Phlebotomy certification Outpatient experience Knowledge of University and medical center organizations, policies, procedures and forms Flexibility to work variable shifts, including occasional weekends or holidays Bilingual skill in Spanish or Vietnamese or Chinese

Physical, Mental, & Environmental Demands To comply with the Rehabilitation Act of 1973 the essential physical, mental and environmental requirements for this job are listed below. These are requirements normally expected to perform regular job duties. Incumbent must be able to successfully perform all of the functions of the job with or without reasonable accommodation. Mobility Walking - 40% of time Standing - 20% of time Sitting - 40% of time Agility Twisting - Frequently Turning - Frequently Kneeling - Occasionally Crouching - Never Crawling - Never Climbing - Never Bending - Occasionally Balancing - Occasionally Strength Pushing - 25 pounds Pulling - 25 pounds Lifting - 25 pounds Carrying - 25 pounds Dexterity Reaching - Frequently Handling - Frequently Fingering - Frequently Safety Equipment N/A

Total Rewards We offer a wealth of benefits to make working at UCI even more rewarding. These benefits may include medical insurance, sick and vacation time, retirement savings plans, and access to a number of discounts and perks.

Conditions of Employment: The University of California, Irvine (UCI) seeks to provide a safe and healthy environment for the entire UCI community. As part of this commitment, all applicants who accept an offer of employment must comply with the following conditions of employment: Background Check and Live Scan Employment Misconduct* Legal Right to Work in the United States Vaccination Policies Smoking and Tobacco Policy Drug Free Environment *Misconduct Disclosure Requirement: As a condition of employment, the final candidate who accepts a conditional offer of employment will be required to disclose if they have been subject to any final administrative or judicial decisions within the last seven years determining that they committed any misconduct; received notice of any allegations or are currently the subject of any administrative or disciplinary proceedings involving misconduct; have left a position after receiving notice of allegations or while under investigation in an administrative or disciplinary proceeding involving misconduct; or have filed an appeal of a finding of misconduct with a previous employer. The following additional conditions may apply, some of which are dependent upon business unit or job specific requirements. California Child Abuse and Neglect Reporting Act E-Verify Pre-Placement Health Evaluation Details of each policy may be reviewed by visiting the following page:

Closing Statement: The University of California is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected categories covered by the UC Anti-Discrimination Policy. We are committed to attracting and retaining a diverse workforce along with honoring unique experiences, perspectives, and identities. Together, our community strives to create and maintain working and learning environments that are inclusive, equitable, and welcoming. UCI provides reasonable accommodations for applicants with disabilities upon request. For more information, please contact UCI's Employee Experience Center (EEC) at View email address on click.appcast.io or at View phone number on click.appcast.io, Monday - Friday from 8:30 a.m. - 5:00 p.m. Consideration for Work Authorization Sponsorship Must be able to provide proof of work authorization