911 Communication Officer II

Job Details Job ID: 298345. Location: Atlanta, Georgia. Employment Type: Full-Time, Regular. Job Summary Operate public safety radio, telephone, and computer equipment; maintain communication with others and police personnel. Monitor alarm systems, receive calls for service and information from the public, and dispatch personnel to the scene to provide service and assistance. Input data into computer to create and maintain records of activities and services. Receive and input all incoming emergency and non-emergency telephone and radio messages to appropriate public safety personnel. Under direct supervision of the Communications Supervisor, the communications officer receives requests for police, fire, and emergency medical assistance from the public. Responsibilities Operate police radio, telephone, and computer equipment. Maintain communication with Officers and public in emergency and non‑emergency situations. Monitor burglar and fire alarms, CCTV, and card access systems; receive calls for service. Dispatch appropriate personnel to the scene to provide service and assistance. Input data into computer systems to create and maintain records of activities and services. Perform other duties as assigned. Required Qualifications Educational Requirements: High school diploma, GED Certificate, or Vocational School Diploma. Other Required Qualifications: Georgia POST Communication Officer Certification or ability to obtain certification within 12 months. Required Experience: One to two years of job related experience. Preferred Qualifications Preferred Educational Qualifications: Technical Diploma, Associate’s Degree, or two years of college coursework. Proposed Salary Offer Range: $17.38 - $23.64 per hour. Knowledge, Skills, & Abilities Excellent verbal communication skills; ability to remain calm under stressful situations; solid working knowledge in dispatching, data compilation, data entry, regulations and laws. Equal Employment Opportunity Georgia Tech provides equal opportunity to all faculty, staff, students, and all other members of the Georgia Tech community, including applicants for admission and/or employment, contractors, volunteers, and participants in institutional programs, activities, or services. Georgia Tech complies with all applicable laws and regulations governing equal opportunity in the workplace and in educational activities. Georgia Tech prohibits discrimination, including discriminatory harassment, on the basis of race, ethnicity, ancestry, color, religion, sex (including pregnancy), sexual orientation, gender identity, national origin, age, disability, genetics, or veteran status in its programs, activities, employment, and admissions. This prohibition applies to faculty, staff, and other members of the Georgia Tech community, including affiliates, invitees, and guests. Other Information This is not a supervisory position. This position does not have any financial responsibilities. This position will not be required to drive. This role is not considered a position of trust. This position does not require a purchasing card (P-Card). This position will not travel. This position does not require security clearance. Background Check Successful candidate must be able to pass a background check. Please visit #J-18808-Ljbffr Georgia Tech