Area Manager

Dunkin's Mission: Optimism RefillAmerica Runs on Dunkin/Baskin, Come Run With UsYou Are Already Awesome, Come Become Awesome(er) as a Multi-Unit Manager @ Dunkin/BaskinMulti-Unit Managers are responsible for delivering awesome guest experiences. Did I Mention Awesome, as a valued Multi-Unit Manager you will be responsible for making guests smile. How awesome is that?Before we get into all the boring details did you know that you'll be part of an energized team that is dedicated to keeping America running? That is no easy task, we know that happy team members = happy guests. We offer schedule flexibility, paid time off, bonuses, healthcare, discounts, training & development opportunities, tuition assistance (through SNHU), community involvement opportunities and a whole lot of fun!!We are looking for passionate, results-driven leaders to oversee our stores. We are a rapidly growing company that have a proven track record for success. We take pride in our work, company values, and our people. We are looking for the best of the best to run our stores!Proven success in QSR management and multi unit experience is required. Drive-thru experience service experience is essential. We offer a competitive base salary and attractive bonus plan (if you are a people person, that cherishes the success of others this is your ticket)Summary: A Multi-Unit manager is responsible for providing strong, positive leadership to his/her team to deliver great and friendly guest experiences, operational excellence and for helping to build profitable top line sales. They are responsible for the overall operation of the restaurant according to Dunkin/Baskin standards, franchisee standards and in compliance with all local regulations.Team Environment:Hire, train and develop their employeesCommunicate job expectations to their employeesPlan, monitor, appraise and review their employees job performanceProvide coaching and feedback; disciplines when appropriateOperational StandardsCreate and maintain a guest first culture in the restaurantEnsure all shifts are appropriately staffed to achieve guest service goalsMaintain safe, secure, and healthy environment by following and enforcing safety, food safety, and sanitation guidelines; comply with all applicable lawsEnsure brand standards and systems are executedPrepare and complete action plans; implement production, productivity, quality and guest service standardsComplete audits and implement plans to drive system improvementsProfitabilityControl costs to help maximize profitabilityExecute all in-restaurant marketing promotions in a timely mannerExecute new product roll-outs including team training, marketing and samplingSet sales goals and track resultsSkills/QualificationsFluent in EnglishMath and financial managementRestaurant, retail, or supervisory experienceAt least 18 years of ageHigh School diploma, or equivalentWow.... That is a lot to cover! But I know you love to come to Dunkin - imagine working here! See you on the other side.Additional Info:Minimum Age18+ years oldYou are applying for work with a franchisee of Dunkin' Donuts/Baskin-Robbins, not Dunkin' Brands, Inc. or any of its affiliates. Any application or information you submit will be provided solely to the franchisee. If hired, the franchisee will be your only employer. Franchisees are independent business owners who are solely responsible for their own employees and set their own wage and benefit programs that can vary among franchisees.This Dunkin' Donuts/Baskin-Robbins restaurant is independently owned and operated under a franchise granted by DD Franchising LLC and BR Franchising LLC, respectively.The Dunkin' Donuts trademarks, logos and designs are trademarks of DD IP Holder, LLC. Used under license.The Baskin-Robbins trademarks, logos and designs are trademarks of BR IP Holder, LLC. Used under license.Candidates must live in or relocate to Columbus, GA. Position requires frequent travel to Albany GA.