Clinical Liaison

Home Care Clinical LiaisonAbout HouseWorks Fueled by a real understanding of today's challenges, HouseWorks is committed to a fundamental re-imagining of what it means to age. With over 20 years of operating experience, we have built a replicable service prototype, developed profitable, long-standing referral relationships, and created an innovative brand that positions us to serve the future customer. HouseWorks has grown to be one of the largest single-site private home care companies in the country and is dedicated to improving the health and well-being of its employees and the people it serves. We are embarking on an exciting new growth chapter that focuses on client service excellence, caregiver engagement, technological innovation, and growth in new markets.The Opportunity We are a mission-driven organization that is dedicated to improving the lives of seniors as they age. We are passionate about what we do -- providing seniors and their families with a comprehensive, vetted and coordinated in-home service network that is high-touch, tech-enabled, compassionate and extremely well managed. We are in the exciting and dynamic home healthcare industry. Our market opportunity is large and growing as the baby boomers age and the home increasingly becomes the epicenter for care as consumers demand convenience and lower-cost solutions.Job Summary:As the Home Care Clinical Liaison, you will play a pivotal role in leading our private pay growth expansion efforts throughout Southern New Hampshire. Drive revenue growth in assigned territory by acquiring new business, enhancing market share, and fostering client relationships. The role involves comprehensive account development across various healthcare sectors including Hospitals, Physicians, Post-Acute Agencies, Assisted Living Facilities, Rehabilitation Facilities, and Community-Based Partners. This position requires a proactive approach to sales, strong interpersonal skills, and the ability to navigate complex healthcare landscapes while consistently delivering results.Essential Duties and Responsibilities:Conducting all aspects of the sales process from prospecting to strategic account management, assessing client needs, delivering service presentations, client/family consultations, and ensuring timely follow-upCrafting quarterly business plans to align with growth objectivesMeeting and surpassing admission targets as directed by Senior Leadership by achieving new revenue objectives within assigned territoryDemonstrating empathy while understanding the needs of potential clients, while effectively communicating the benefits of our non-medical home care services and addressing objectionsMaintain all sales activities using CRM softwareCollaborating daily with Intake and Case Management teams to streamline care coordination and client admissionsAdhering to established sales and marketing strategies while receiving constructive feedback for continuous enhancementWork with sales and marketing management on initiatives focused on customer creation and relationship buildingMonitoring competitor activities and market trends to inform strategic decision-makingRepresenting the company as a knowledgeable resource for Home Care services in a professional mannerPerform other duties as assignedRequired Qualifications and Skills: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.3-5 years of measured success in Sales and MarketingPreferred experience in Home Health, Home Care or Hospice preferredA bachelor's degree or equivalent experienceExperience working with a CRM systemA self-starter with a strong work ethic and a desire to succeedStrong verbal and written communication skillsA sense of urgency to convert leads and solve complex problemsAbility to collaborate effectively with internal and external stakeholdersValid drivers license and reliable transportationPhysical Demands:Must remain in stationary position for long periods of time at desk or computerRequires occasional standing, sitting, walking; using hands to finger, handle, or feel objects, tools or controls; reaching with hands and arms; climbing stairs; hearing; talkingWork Environment:Field/territory basedOccasional office presence to attend scheduled and required meetingsCollaboration with territory specific Care CentersBenefits:401kMedical, Vision & Dental InsurancePTO, Sick Time, Floating HolidaysPay Range: The hiring range for this position is $85,000-100,000/annually. Various factors will determine final compensation such as a candidate's years of relevant work experience, skills, certifications, and location. HWOS1000HouseWorks is an Equal Opportunity Employer. We do not discriminate against race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability or genetic information.