Shop Coordinator

Recess is where the everyday takes a break.

Opening in Fall 2026, Recess Hotel & Club is bringing a new kind of hospitality to the heart of Savannah. Housed within the historic Manger Building, Recess blends a 221-room lifestyle hotel with a members club, rooftop pool, French brasserie, wellness club, coworking spaces, and lively social venues-all designed around one simple idea: life is better when there's room to play.

Recess is the newest project from Left Lane , the team behind Hotel Bardo Savannah. In just one year, Bardo has earned Condé Nast Traveler's inaugural Triple Crown distinction -recognizing hotels that have achieved the publication's Hot List, Gold List, and Readers' Choice Awards-along with the inaugural Michelin Key designation and recognition from Travel + Leisure as one of the Best New Hotels of the Year. It's this same commitment to thoughtful hospitality and unforgettable experiences that we're bringing to Recess.

We're building more than a hotel. We're building a team of people who believe great hospitality is thoughtful, personal, and a little unexpected. Whether you're welcoming guests, creating memorable meals, keeping the operation running seamlessly, or leading a team, every role helps shape the Recess experience from day one.

If you're curious, collaborative, and excited by the opportunity to build something from the ground up, we'd love to meet you.

Find and seek. Stay here, play here. Welcome to Recess.

About the role

Recess Hotel & Club is seeking a detail-oriented, service-driven Shop Coordinator to support the daily operations of our retail experience. The Shop Coordinator plays an important role in creating a welcoming and engaging environment for hotel guests, club members, and visitors while ensuring the shop remains organized, well-stocked, and visually compelling.

The ideal candidate combines a passion for hospitality and retail with strong organizational skills and attention to detail. This individual enjoys creating exceptional guest experiences, maintaining high presentation standards, and supporting the operational needs that contribute to a successful retail environment.

What you'll do

• Deliver warm, personalized service to guests and club members while creating a welcoming shopping experience
• Assist guests with product selections, purchases, and general inquiries
• Accurately process sales, returns, exchanges, and transactions through the point-of-sale system
• Maintain visual merchandising standards and ensure products are displayed in an appealing and organized manner
• Monitor inventory levels and communicate replenishment needs to leadership
• Receive, unpack, tag, and organize incoming merchandise deliveries
• Assist with inventory counts, audits, and stockroom organization
• Maintain cleanliness, organization, and presentation standards throughout the retail space and storage areas
• Support seasonal merchandise transitions, promotional displays, and special retail activations
• Develop a thorough knowledge of product offerings, brands, and featured merchandise
• Build relationships with guests and club members through genuine hospitality and personalized service
• Assist with administrative and operational tasks related to retail operations as assigned
• Collaborate with hotel, club, and operational teams to support a seamless guest experience
• Uphold company standards, policies, and procedures while maintaining a professional and polished environment

Qualifications

• Previous retail, hospitality, luxury service, or customer service experience preferred
• Strong organizational skills and attention to detail
• Excellent communication and interpersonal skills
• Passion for hospitality, retail, and creating memorable guest experiences
• Ability to multitask and prioritize responsibilities in a fast-paced environment
• Experience with point-of-sale systems and inventory management processes preferred
• Basic computer proficiency, including familiarity with Microsoft Office or similar platforms
• Ability to stand and remain active for extended periods
• Ability to lift, move, and organize merchandise and retail supplies as needed
• Professional presentation and grooming standards
• Flexible schedule, including weekends, holidays, and occasional special events as business needs require
• Commitment to teamwork, professionalism, and operational excellence

Why Recess?

Build something from the beginning.

• Join the opening team behind one of Savannah's most anticipated lifestyle hotels and help shape the guest experience from day one.

Take care of yourself.

• Medical, dental, vision, and wellness benefits for eligible full-time team members
• Company-matched 401(k) with fast vesting
• Up to 20 days of paid time off, paid holidays, and a paid birthday
• Complimentary daily team member meal

Experience the brand.

• Complimentary two-night stay at Hotel Recess & Club Savannah
• Team member discounts on dining, Saltgrass Spa treatments, retail, and The Cooking School at Saint Bibiana
• Complimentary fitness classes

Travel farther.

• Employee rates at select Leading Hotels of the World properties
• Discounts at Highgate hotels worldwide

Grow with Left Lane.

• Referral incentives and guest recognition programs
• Career development opportunities across a growing hospitality portfolio
• The opportunity to help shape one of hospitality's most exciting lifestyle brands