Maintenance Technician II

Job Description

Job Title: Maintenance Technician II
Classification: Non-Exempt
Reports To: Director of Facilities Management

North Central University Mission Statement:
North Central University is a dynamic Christian learning community educating students for lives of service throughout society, the marketplace, and the church. In keeping with its Pentecostal heritage and mission, NCU models and expects excellence in both academic practice and Christian faith.

Position Purpose :
The Maintenance Technician II is an advanced-level facilities professional responsible for maintaining, troubleshooting, repairing, and improving University facilities and infrastructure. This position performs skilled maintenance work across multiple trades, including electrical, plumbing, carpentry, mechanical systems, and building construction.

The Maintenance Technician II serves as a technical resource within the Facilities Management department and assists in the planning, coordination, and execution of capital improvement projects, renovations, and preventative maintenance programs.

This position supports the University's mission by ensuring campus facilities are safe, functional, aesthetically pleasing, and conducive to learning, student engagement, and ministry activities.

Responsibilities include but are not limited to:
Facility Maintenance, Repair, and Operations (70%)

• Perform advanced maintenance, troubleshooting, and repair of campus buildings, systems, and infrastructure.
• Diagnose and repair electrical, plumbing, mechanical, and building-related issues within the scope of qualifications, training, and applicable codes.
• Respond to and complete maintenance work orders in a timely, professional, and customer-focused manner.
• Conduct routine inspections of facilities and building systems to identify maintenance deficiencies, safety concerns, and equipment failures.
• Perform carpentry, drywall, painting, flooring, ceiling, door, window, and finish repairs.
• Assist with HVAC maintenance and repairs as directed.
• Install, repair, and replace building fixtures, equipment, and components.
• Ensure all work complies with applicable safety standards, building codes, and University policies.
• Maintain accurate records of repairs, inspections, preventative maintenance activities, and project progress.
• Support emergency response efforts and assist with after-hours maintenance needs when necessary.

Electrical and Plumbing Systems (15%)

• Perform advanced troubleshooting and repair of commercial electrical systems, lighting systems, controls, receptacles, breakers, and low-voltage systems.
• Assist with electrical upgrades, remodeling projects, and installation of new equipment.
• Diagnose and repair plumbing systems, including supply lines, drainage systems, fixtures, valves, pumps, and related equipment.
• Coordinate with licensed contractors when projects exceed in-house capabilities or require specialized licensing.
• Maintain compliance with applicable electrical, plumbing, and life-safety regulations.

Construction and Project Management (10%)

• Assist with planning, coordinating, and managing facilities improvement projects, renovations, and campus construction initiatives.
• Coordinate work with contractors, vendors, consultants, and internal stakeholders.
• Review project specifications, drawings, and scopes of work to ensure project objectives are met.
• Monitor project schedules, budgets, and material needs.
• Participate in project meetings and provide technical recommendations regarding constructability, maintenance requirements, and facility improvements.
• Assist with contractor oversight to ensure quality workmanship, compliance with University standards, and adherence to safety requirements.

Other Duties (5%)

• Participate in departmental meetings, training, safety programs, and professional development opportunities.
• Assist with seasonal operations, including snow removal and campus event support.
• Perform other duties and special projects as assigned.

Job Qualifications :

Minimum Education and Experience

• Associate degree, technical certification, licensed trade training, or equivalent combination of education and experience.
• Minimum of five (5) years of progressively responsible experience in facilities maintenance, construction, commercial building operations, or a related field.
• Demonstrated experience in multiple skilled trades, including electrical, plumbing, carpentry, and building maintenance.
• Experience assisting with facility renovation, construction, or capital improvement projects preferred.
• Valid driver's license with an acceptable driving record.

Preferred Qualifications

• Journeyman-level experience in electrical, plumbing, carpentry, or a related building trade.
• Construction management coursework, certification, or practical experience.
• Project Management training, certification, or demonstrated project leadership experience.
• Experience working in higher education, healthcare, commercial, or institutional facilities.

Knowledge, Skills and Abilities
Technical Knowledge

• Advanced knowledge of commercial building systems, maintenance practices, construction methods, and building materials.
• Strong knowledge of electrical systems, including power distribution, lighting systems, controls, low-voltage systems, and troubleshooting techniques.
• Strong knowledge of plumbing systems, fixtures, water distribution, drainage systems, pumps, valves, and repair methods.
• Working knowledge of HVAC equipment and building automation systems.
• Familiarity with fire and life safety systems.
• Understanding of applicable building codes, OSHA standards, and safety regulations.
• Ability to interpret blueprints, construction drawings, specifications, and technical manuals.

Construction and Project Management

• Knowledge of construction project planning, scheduling, budgeting, and coordination.
• Ability to manage multiple projects and competing priorities simultaneously.
• Experience coordinating contractors, vendors, and internal stakeholders.
• Ability to estimate labor, materials, and project costs.
• Strong problem-solving and decision-making skills related to facilities and construction projects.
• Ability to identify process improvements and implement effective solutions.

Technology and Communication

• Proficiency with Microsoft Outlook, Word, Excel, and computerized maintenance management systems (CMMS).
• Ability to prepare reports, project updates, and maintenance documentation.
• Strong interpersonal, verbal, and written communication skills.
• Ability to provide excellent customer service to students, faculty, staff, and visitors.
• Ability to work independently while exercising sound judgment and initiative.

Working Conditions and Frequency:

• Working environment involves work in an urban, Christ-centered university.

Physical Requirements

• Ability to regularly stand, walk, bend, kneel, climb, and perform physically demanding maintenance work.
• Ability to climb ladders, scaffolding, and elevated work platforms.
• Ability to work in mechanical rooms, confined spaces, rooftops, and construction areas.
• Ability to lift, carry, push, and pull up to 75 pounds.
• Ability to operate hand tools, power tools, shop equipment, and snow removal equipment.
• Ability to perform repetitive hand, wrist, and arm movements.

This position regularly requires exposure to:

• Indoor and outdoor working environments
• Construction and maintenance-related dust and debris
• Paints, adhesives, chemicals, solvents, and cleaning agents
• Loud equipment, machinery, and power tools
• Variable weather conditions and temperature extremes
• Mechanical, electrical, and plumbing environments

Equipment Used

• University-provided computer and telephone
• Personal cellular phone for work-related communication
• Hand tools and power tools
• Diagnostic and testing equipment
• Snow removal equipment and vehicles
• Shop equipment and maintenance machinery
• Ladders, scaffolding, lifts, and other access equipment as required

North Central University employs qualified individuals regardless of race, color, national origin, sex, disability, age, marital status, genetic information, veteran status, familial status, and status with regard to public assistance. Individuals must be able to perform the essential functions of the position with or without reasonable accommodation. The aforementioned statements are not intended to encompass all functions and qualifications of the position; rather, they are intended to provide a general framework of the qualifications of the position.  Job incumbents may be required to perform functions not specifically addressed in this job description.