Strategy and Planning Advisor-Organizational Design Specialist

Position Overview At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As a Strategy and Planning Advisor within PNC's HR Strategy Delivery and Risk organization, you will be based in Pittsburgh, PA; Cleveland or Columbus, OH; Downers Grove, IL; Atlanta, GA; Birmingham, AL. This candidate will design and steward the future HR operating model and work design across HR Modernization. This role ensures that how work gets done (workflows, decision rights, handoffs, automation boundaries, and role interdependencies) is intentionally designed alongside structure. The role acts as a design authority to ensure alignment across COEs, Service Delivery, HR Partners, and enablement platforms, and guides workforce and role transitions across modernization phases. Key Responsibilities Design the end‑to‑end HR operating model, including service delivery layers, work distribution, role shapes, and interfaces across COEs, Service Delivery, HR Partners, and Enablement. Translate strategy, experience priorities, and technology enablement into clear work design principles (what work is done where, by whom, and how). Define decision rights, accountabilities, escalation paths, and ownership models using practical frameworks (e.g., RACI/RAPID). Architect org structures, role taxonomy, spans and layers, and governance guardrails to support future‑state HR capabilities. Serve as the design authority to ensure consistency and integrity of org and work design decisions across workstreams. Document and maintain HR‑wide design standards and design guardrails. Partner with process, experience, and technology workstreams to ensure work design aligns with automation, AI enablement, and EX platform capabilities. Identify where work should be simplified, automated, augmented, or eliminated as part of modernization. Ensure org and work design decisions account for controls, risk, and operational resilience. Guide workforce transitions, including role evolution, redeployment, capability shifts, and change impacts. Support leaders in understanding implications of new ways of working—not just new structures. Facilitate leadership and HRLT‑level design sessions, decision forums, and working sessions. Capabilities Deep expertise in organizational design and work design, including operating models, decision rights frameworks, and capability modeling. Ability to design work systems (roles + workflows + decision rights + technology) rather than standalone org charts. Strong financial, risk, and controls lens, especially when redistributing work or introducing automation/AI. Proven senior‑level facilitation and influence skills; able to lead ambiguous, high‑stakes design discussions with HRLT. Strong documentation skills; able to codify design standards, governance, and guardrails that scale. Ability to cohesively integrate operating model, process, experience, and technology changes into a single design narrative. Qualifications Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position. Preferred Skills: Branding, Change Management, Creative Process, Design Thinking, Innovation, Machine Learning (ML), Personal Initiative, Strategic Planning Competencies. Accuracy and Attention to Detail, Analytical Thinking, Business Process Design, Data Gathering and Analysis, Effective Communications, Influencing, Planning: Tactical, Strategic, Problem Solving, Strategic Thinking. Roles at this level typically require a university / college degree, with 5+ years of industry-relevant experience. Specific certifications are often required. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered. Education: Bachelor’s. Certifications: None required. Licenses: None required. Base Salary: $65,000.00 – $132,250.00. Salaries may vary based on geographic location, market data and on individual skills, experience, and education. This role is incentive eligible with the payment based upon company, business and/or individual performance. Benefits Medical/prescription drug coverage (with a Health Savings Account feature) Dental and vision options Employee and spouse/child life insurance Short and long‑term disability protection 401(k) with PNC match, pension and stock purchase plans Dependent care reimbursement account Backup child/elder care Adoption, surrogacy, and doula reimbursement Educational assistance, including select programs fully paid Robust wellness program with financial incentives Paid time off: maternity and/or parental leave; up to 11 paid holidays each year; 9 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service. Disability Accommodations Statement If an accommodation is required to participate in the application process, please contact us via email at View email address on click.appcast.io. Please include accommodation request in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses. Applicants may also call View phone number on click.appcast.io and say Workday for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. At PNC we foster an inclusive and accessible workplace. We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions. Equal Employment Opportunity (EEO) PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law. This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and, for any registered role, the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA), which prohibit the hiring of individuals with certain criminal history. #J-18808-Ljbffr PNC Financial Services Group, Inc.