Operations Technician

The future of healthcare is here. Join us to shape the future of healthcare for patients and clinicians. BioIntelliSense is helping to decode human physiology and pioneer a new standard of proactive monitoring to improve healthcare outcomes and save lives. Our FDA‑cleared and award‑winning BioButton® multiparameter wearables, BioHub™ gateways, BioMobile™ downloadable applications, BioCloud™ data services and the BioDashboard™ clinical intelligence system creates a comprehensive tech‑enhanced solution that makes continuous monitoring reliable and scalable. Through our physiologic intelligence and AI‑driven analytics, clinicians have access to high‑resolution vital sign trending and data‑driven insights to enable earlier detection of patient deterioration and proactive intervention for better, safer care. We’re a remote‑first, lean start‑up environment and our global BioTeam colleagues are growth‑oriented, collaborative and passionate about our mission and the future of BioIntelliSense. We thrive in a fast‑paced environment and embrace challenges as opportunities to shape the future, together. The Operations Technician will be responsible for the testing of electronic devices, creation of test procedures, inspection of products, and ensuring our testing area is safe, clean, and well organized. You should be able to troubleshoot electronic equipment, communicate effectively, and provide effective suggestions for improvement. Job Responsibilities Complete daily tasks in accordance with BioIntelliSense Policies and Procedures, including the safety rules and regulations Must follow Good Documentation Practices (GDP) Responsible for work order ticket prioritization for the Service and Fulfillment team and ensuring tickets are completed on‑time and with no failures Working alongside engineers to build and test solutions to a variety of technical problems Inspecting and modifying existing designs and prototypes Conduct tests, collect data, and record the data clearly and accurately Analyze operations and offer suggestions for improvement Maintain accurate records and assist with data collection for metrics and presentations Set‑up computer‑driven test equipment and supporting processes Create procedures to document the test process Conduct inspection of devices Run diagnostics and calibrations Inspect inventory and reordering materials and technical components Support and follow all ISO 13485 standards Perform general 5S activities daily Identify and report non‑conforming material and product Apply product traceability Perform packaging and labeling duties Retrieve information, train and transfer knowledge to team members Lead and positively influence others in a team‑based environment Align with BioIntelliSense’s mission, values and leadership principles Other duties and special projects as assigned Job Requirements 2–3 years of manufacturing and inspection experience within the medical device industry preferred Previous experience in an FDA and/or ISO 13485 regulated environment preferred Knowledge and use of relevant computer software applications and skills to use them effectively Sound understanding of electronics technology Extensive experience running computer‑driven test set‑ups Excellent attention to detail and organizational skills Ability to work independently but also collaborate and remain calm and professional in a fast‑paced, dynamic environment Strong communication, writing and presentation skills; Ability to read and write in English is required A willingness to learn and work overtime when required Able to foster a positive culture and collaborate cross‑functionally while advancing BioIntelliSense as a great place to work Physical Requirements Job duties are performed in a warehouse setting. This position requires reading, hearing, close vision, walking, bending, sitting, and occasional lifting up to 50 pounds. The physical demands described here are representative of those that must be met by an associate to successfully perform the essential duties of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties. Why You’ll Love Working at BioIntelliSense We are leaders - Leadership is not limited to our management team. It's something everyone at BioIntelliSense embraces and embodies We are doers - We believe the only way to predict the future is to build it. Creating solutions that will lead BioIntelliSense and the healthcare industry is what we do - on every project, every day We are learning - We're not afraid to dig in and uncover the truth, even if it's scary or inconvenient. Everyone here is continually learning on the job, no matter if we've been in a role for one year or one minute We have great benefits - Medical/Dental/Vision/Life (at little to no cost to the employee), Disability (STD & LTD), 401(k) matching, 10 Paid holidays a year, generous vacation paid time off Company Culture And Benefits We’re a dynamic remote‑first environment, with offices in Golden, CO and Redwood City, CA and a talented, motivated team of colleagues globally. We’re passionate about BioIntelliSense and are motivated by our shared mission. We’re a collaborative and welcoming team who thrive in the fast‑paced start‑up environment and are eager to advance an excellent workplace together. As One BioTeam, we set a high bar for ourselves and are focused on scaling our solutions and outperforming expectations. Robust Medical, Dental and Vision Plans STD, LTD, Insurance Plans HSA and Flexible Spending Accounts Safe Harbor 401(k) Plan with 3% Employer Contribution with immediate vesting FlexVTO (flexible vacation plans), Sick Leave, 11 Company Holidays Home Office Benefits Stipend BioIntelliSense is proud to be an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, age, veteran, disability status or any other status protected under federal, state or local law. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us. Location: Onsite in the Golden, CO Office Work Authorization: Must be eligible to work in the US without sponsorship. #J-18808-Ljbffr BioIntelliSense, Inc