Junior Systems Project Manager (Onsite in West Palm Beach)

Job Description

Job Description

As Jr. Systems Project Manager, you'll keep the core systems that run PBACO (OMNI, our CRM platforms, and supporting back-end systems) accurate, consistent, and usable for the operations team. Working alongside the Senior Project Manager, you'll spot data anomalies, trace them to their root cause, carry out approved fixes, and see each issue through to confirmed resolution.

This is a hands-on, detail-driven role for someone early in their career who likes finding the thread that explains why two systems disagree, and who doesn't let go until it's fixed. You'll partner with our CRM, IT, Performance & Analytics, and Commercial teams as well as external vendors.

What you'll do

Keep the data clean

• Identify and log data anomalies, inconsistencies, and errors across our systems
• Compare practice records across platforms to flag mismatches in TINs, subpods/locations, markets, regions, and staff assignments
• Research root causes, make approved corrections, and confirm each fix lands in the next data load
• Maintain the issue log with current status, owner, and next steps for every open item
• Escalate items that need a business decision to the Senior Project Manager

Maintain practice rosters, subpods, and locations

• Enter subpod and location updates from monthly practice rosters
• Confirm subpods are complete and accurate before downstream work (meeting cadences, gains and losses reporting) begins
• Apply regional, market, submarket, and POD structure changes across systems once leadership sets definitions

Support mergers and acquisitions

• Verify that merged or acquired TINs are linked to the correct active parent TIN
• Update consultant, market manager, report, and access assignments following M&A activity
• Cross-check active/inactive status against the M&A list and CRM systems

Run audits and validate system transitions

• Run recurring audits and exception reports, including meeting cadence and active/inactive status checks
• Summarize findings, trends, and recommended corrections for the Senior Project Manager
• Validate data before and after system transitions and data loads, and log any discrepancies

Coordinate and communicate

• Follow up with internal teams and external vendors until fixes are confirmed
• Draft agendas, meeting minutes, and action item recaps for systems projects
• Provide regular status updates on open issues, completed corrections, and roadblocks

Document and support projects

• Help document data standards, update procedures, and system workflows, and keep them current
• Draft project plans, timelines, and policies as directed
• Track assigned tasks and milestones, keeping multiple open items moving to completion
• Maintain full compliance with HIPAA, confidentiality, and privacy standards

What success looks like

You'll know you're doing well when:

• Every data anomaly you find is logged within 2 business days, and system records (TINs, subpods, markets, regions, staff assignments) hold above 98% accuracy on monthly spot audits
• More than 90% of logged issues are resolved and confirmed in the next scheduled data load, and anything needing a business decision is escalated promptly
• Monthly roster updates and approved M&A changes are entered within 5 business days, before downstream work begins
• Recurring audits run on schedule, with findings summarized within 3 business days
• Meeting agendas go out a day ahead, minutes within 3 business days, and the Senior Project Manager gets a status update at least weekly
• Data standards and procedures are updated within 10 business days of any process change
• HIPAA and privacy standards are met 100% of the time

What you bring

Required

• Bachelor's degree in Health Information Management, Healthcare Administration, Information Systems, Business, or a related field, or equivalent experience
• 0 to 2 years of experience in data entry, data management, project coordination, or healthcare operations (internships count)
• Familiarity with provider data concepts such as TINs, NPIs, rosters, and geolocations
• Intermediate to advanced Excel skills: lookups, pivot tables, and reconciling large lists across multiple sources
• Experience with CRM platforms, provider databases, or EMR systems
• Proficiency with Microsoft Office (Excel, Word, Outlook, PowerPoint)

How you work

• Sharp attention to detail and the persistence to trace a problem to its source
• Strong organization and follow-through, with the ability to keep several open items moving at once
• Clear written and verbal communication
• Comfortable taking direction, asking good questions, and working as part of a team
• Professional, discreet, and careful with confidential information

Nice to have

• Knowledge of ACOs, value-based care, or the Medicare Shared Savings Program (MSSP)
• Experience with SQL, Power BI, OMNI, or similar data tools
• Experience supporting system transitions or data migrations