Account Manager

Note: This role is 5 days onsite in Hoboken, NJ.

Partnered with Aquent, a leading global eCommerce organization is seeking a dynamic individual to join its innovative advertising team. In this pivotal Account Manager role, you will play a crucial part in shaping and executing cutting-edge advertising solutions that drive significant conversion and brand-building success for our clients. Your strategic insights and hands-on execution will directly influence client satisfaction and revenue growth, making a tangible impact on the success of diverse advertising campaigns across multiple channels.

About the Role

This role blends strategic planning with tactical execution, offering a unique opportunity to lead end-to-end omnichannel advertising campaigns. You will serve as a subject matter expert, translating brand marketing goals into actionable media strategies and delivering measurable results. By managing day-to-day client interactions and providing strategic recommendations, you will be instrumental in fostering strong client relationships and contributing to overall business growth.

Key Responsibilities

• Act as a strong executor and consultative partner, developing strategic plans and executing managed-service and self-service campaigns.
• Collaborate closely with internal sales and account teams to craft strategic, data-driven media proposals aligned with client objectives.
• Lead and participate in external advertiser and agency calls, showcasing expertise in media tactics, audience strategy, and campaign stewardship.
• Apply a deep understanding of various media types, including paid search, programmatic display, direct digital sponsorships, CTV, social media, digital OOH, and experiential in-store tactics.
• Regularly communicate campaign performance metrics, insights, and optimization recommendations to both internal and external stakeholders.
• Ensure seamless campaign launches and high-quality client experiences by adhering to internal service level agreements (SLAs) and quality assurance (QA) processes.
• Confidently present strategic upsell recommendations to drive incremental revenue, demonstrating strong executive presence with clients and agencies.
• Partner cross-functionally to effectively traffic campaigns across various ad technology platforms.
• Proactively troubleshoot and resolve campaign issues to ensure optimal performance and client satisfaction.

Must-Have Qualifications

• Bachelors Degree in Business, Marketing, Communication, or a related field.
• 3+ years of experience managing or consulting on digital media campaigns across display, video, social, search, and programmatic channels.
• Deep understanding of digital media metrics (e.g., CPM, ROAS, CPC, CTR) and media math principles for campaign optimization.
• Proven client-facing experience, including proactive risk identification and solution development.
• Excellent verbal and written communication skills, coupled with strong presentation abilities.
• Strong project management capabilities and the ability to thrive under pressure while managing multiple priorities effectively.
• High comfort level navigating rapidly evolving environments and ambiguous situations.
• Strong proficiency with Microsoft Excel, PowerPoint, Word, and Outlook, along with familiarity with Salesforce, JIRA, Tableau, SQL, and Power BI.

Nice-to-Have Qualifications

• Masters Degree in Business, Marketing, Communication, or a related field.
• Extensive experience in programmatic advertising, including knowledge of Demand-Side Platforms (DSPs), Data Management Platforms (DMPs), and ad exchanges.
• Proven track record of influencing advertiser investments in media strategies.

Global Retailer that prioritizes the customer experinece in an omnichannel capacity. Culture, Divesity, Equity & Inclusion is main focus when hiring. Culture is one of its core values and they are looking for like-minded inviduals who are also interested in disrupting the retail & eCommerce space.

The target hiring compensation range for this role is $44.00/hr to $49.00/hr. Compensation is based on several factors including, but not limited to education, relevant work experience, relevant certifications, and location.

About Aquent Talent:

Aquent Talent connects the best talent in marketing, creative, and design with the worlds biggest brands.

Our eligible talent get access to amazing benefits like subsidized health, vision, and dental plans, paid sick leave, and retirement plans with a match. More information on our awesome benefits !

Aquent is an equal-opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. Were about creating an inclusive environmentone where different backgrounds, experiences, and perspectives are valued, and everyone can contribute, grow their careers, and thrive.

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