HR Generalist

Sun Holdings is one of the largest franchise organizations in the United States, operating more than 2,000 restaurant and retail locations across 30+ states. Our portfolio includes iconic brands such as Burger King, Popeyes, IHOP, Applebee's, McAlister's Deli, Freebirds World Burrito, Uncle Julio's, and others. We are committed to developing our people, delivering operational excellence, and creating exceptional experiences for our employees and guests.

Job Summary

Sun Holdings is seeking a motivated and service-oriented HR Generalist to support our growing organization. This role serves as a trusted business partner to operations and corporate leaders by providing guidance on employee relations, policy administration, compliance, recruiting support, performance management, and HR programs.

The ideal candidate is organized, proactive, and passionate about delivering exceptional customer service while maintaining confidentiality and ensuring compliance with federal, state, and local employment laws.

What You’ll Get (Benefits)

• Competitive Pay – Your talent and hard work won’t go unnoticed.
• Health & Wellness Coverage – HSA, medical, dental, vision, disability, and life insurance plans to keep you and your family feeling your best.
• 401(k) Match – Helping you invest in your future (and putting more back in your wallet).
• Paid Training – We set you up for success from day one.
• Generous Time Off – Up to 16 paid vacation and sick days, plus 7 company holidays to recharge and reset.
• Free lunch while at work – Pick your favorite from 5 nearby brand locations, plus discounts with some of our brands—we’ve got lunch covered.
• Daily Pay Option – Access your earnings before payday with our Earned Wage app.
• Career Growth – We’re growing fast, and we love to promote from within.
• And more good stuff – Because working with us should feel rewarding every day.

What You’ll Do (Responsibilities)

• Partner with field and corporate leaders to provide day-to-day Human Resources support.
• Advise managers on employee relations matters, coaching, corrective action, investigations, and conflict resolution.
• Ensure compliance with company policies and all applicable employment laws.
• Assist with onboarding, orientation, and new hire integration.
• Support recruiting activities, including interviewing, candidate selection, and hiring processes.
• Manage employee status changes, promotions, transfers, and terminations.
• Assist with leave administration and coordinate with third-party administrators as needed.
• Support benefits enrollment and respond to employee benefit inquiries.
• Maintain accurate employee records within the HRIS system.
• Assist with performance management initiatives and annual review processes.
• Coordinate unemployment claims, employment verifications, and other HR documentation.
• Support training and employee engagement initiatives.
• Assist with HR projects, process improvements, and company-wide initiatives.
• Prepare HR reports and analyze workforce metrics.
• Maintain strict confidentiality of employee and company information.

What You’ll Bring (Requirements)

• Bachelor's degree in Human Resources, Business Administration, or related field preferred.
• Minimum of 3 years of Human Resources Generalist experience.
• Multi-unit, retail, restaurant, hospitality, or high-volume environment preferred.
• Strong knowledge of federal and state employment laws, including FLSA, FMLA, ADA, EEO, and related regulations.
• Experience handling employee relations investigations and conflict resolution.
• Excellent communication and interpersonal skills.
• Strong organizational and time management abilities.
• Ability to prioritize multiple projects in a fast-paced environment.
• Proficiency with Microsoft Office, including Excel, Word, Outlook, and PowerPoint.
• Experience with HRIS systems (ADP experience preferred).
• PHR or SHRM-CP certification is preferred but not required.

At Sun Holdings, our people are our greatest asset. We believe in developing talent, recognizing performance, and creating opportunities for professional growth. If you are looking to make an impact with an industry leader while supporting thousands of employees across the country, we'd love to hear from you.

Sun Holdings is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, protected veteran status, or any other characteristic protected by applicable law.

Sun Holdings is one of the largest franchise organizations in the U.S., proudly supporting over 1,300 restaurant locations across 31 states. We provide franchise management services to some of America's most beloved brands, including Applebee’s, Arby's, Bar Louie, Burger King, Cantina Laredo, Freebirds, Golden Corral, IHOP, McAlister’s, Papa John’s, Popeye’s, Taco Bueno, and Uncle Julio’s.