Senior Customer Development Analyst

Job Description

Job Description

Kenvue is currently recruiting for a:

Senior Customer Development Analyst

What we do

At Kenvue, we realize the extraordinary power of everyday care. Built on over a century of heritage and rooted in science, we’re the house of iconic brands - including NEUTROGENA®, AVEENO®, TYLENOL®, LISTERINE®, JOHNSON’S® and BAND-AID® that you already know and love. Science is our passion; care is our talent.

Who We Are

Our global team is ~ 22,000 brilliant people with a workplace culture where every voice matters, and every contribution is appreciated.  We are passionate about insights, innovation and committed to delivering the best products to our customers. With expertise and empathy, being a Kenvuer means having the power to impact millions of people every day. We put people first, care fiercely, earn trust with science and solve with courage – and have brilliant opportunities waiting for you! Join us in shaping our future–and yours. For more information, click here.

Role reports to:

Sr Mngr Category Insights Analytics

Location:

North America, United States, New Jersey, Summit

Work Location:

Hybrid

What you will do

The Senior Customer Development Analyst, is responsible for building, developing, and shaping category growth plans based on key data, shopper and category insights and trends. This individual should have strong analytical skills, collaboration, project leadership, and have the ability to pull together strategic recommendations from insights and data.  This person should be able to operate in a high-level, fast-paced, complex, and changing business environment. 

 
Key Responsibilities
This role will be responsible for supporting our business through the following:

• Actively uncover business opportunities with deep-dive analytics using various resources including, but not limited to- Retailer POS data, Syndicated Data (Nielsen/Circana) Marketplace and HH Panel Assessments to independently discern trends and provide insights-based recommendations to deliver sales objectives

• Integrate Omni-channel initiatives into analysis of business results

• Uncover transformational Omni Category insights and solutions for our customers / shoppers / consumers that deliver on critical metrics for instore and online

• Lead category presentations at assigned customers

• Develop assortment optimization recommendations for online and in-store by providing shopper, category, brand and/or customer insights

• Collaborate with Customer Development Managers to evolve promotional plans, evaluate the impact of pricing and track competitive activity to unlock internal and external growth opportunities

• Build customer relationships and serve as a trusted category partner, providing support during POG Line review process

• Work with internal partners to provide voice of customer to craft our go to market initiatives and to provide an understanding of the external marketplace

• Find opportunities to deliver on strategic seasonal priorities for the business

• Develop, utilize, and share best practices to improve functional efficiency and accuracy of findings and recommendations

• Ensure that data is organized, reported and error-free when devising data sets through careful review and refinement prior to running analytical tests

• Align with company policy and procedures at all times

What we are looking for
Required Qualifications

• Bachelor's degree or equivalent in a related field

• 3-5 years of experience with customer sales, category insights/management, analytics, shopper marketing/insights, or related field in a consumer products environment

• Intermediate to Advanced Excel and PowerPoint skills

• Ability to assess, interpret and draw accurate conclusions from sales and customer data

• Ability to craft impactful presentations to explain recommendations and findings of analyses, resources, and studies

• Excellent communication and collaboration skills

Desired Qualifications

• Prior experience with syndicated data, such as Nielsen and/or Circana

• Prior Health and Beauty Care (HBC) and Self Care (OTC) category experience

• Prior experience with JDA or other space planning software

#LI-JS1

What’s in it for you

Annual base salary for new hires in this position ranges:

$90,100.00 - $127,200.00

This takes into account a number of factors including work location, the candidate’s skills, experience, education level & other job-related factors.

• Competitive Benefit Package*

• Paid Company Holidays, Paid Vacation, Volunteer Time & More!

• Learning & Development Opportunities

• Kenvuer Impact Networks

• This list could vary based on location/region

*Note: Total Rewards at Kenvue include salary, bonus (if applicable) and benefits. Your Talent Access Partner will be able to share more about our total rewards offerings and the specific salary range for the relevant location(s) during the recruitment & hiring process.

Kenvue is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment based on merit without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

If you are an individual with a disability, please check our Disability Assistance page for information on how to request an accommodation.