Private Client Associate — Client Services & Wealth Support
Janney Montgomery Scott LLC
Janney is an award‑winning full‑service financial services firm committed to understanding our clients' needs and providing advice beyond investments. We are equally committed to building a diverse workforce and inclusive culture where employees can use their talents to thrive and grow professionally with the firm. Janney Montgomery Scott LLC is seeking a Private Client Associate to provide client service and administrative support to The Gormley Furlong Wealth Advisory Group. This role supports client relationships, account administration, and internal coordination to help deliver a high‑quality client experience in a fast‑paced, in‑office environment. What You Are Good At Customer Service – Serve as a primary point of contact for clients, providing timely, professional, and courteous service; assist with account‑related inquiries, account maintenance, transfers, and distributions while helping ensure a seamless client experience. Communication – Build and maintain strong client relationships through proactive communication and follow‑up; answer incoming calls, respond to inquiries, assist with client meeting preparation, and help clients navigate online account access tools and firm resources. Initiative – Proactively utilize available technology and tools to support efficient and effective workflow management; assist advisors with account administration, portfolio updates, planning preparation, and internal coordination; maintain accurate records and ensure timely processing of client requests. Building Relationships – Connect with others in a way that fosters trust and collaborative relationships; partner closely with advisors and team members to support business operations and client initiatives; anticipate potential issues and contribute to effective problem‑solving in a team‑oriented environment. Requirements Bachelor’s degree in Finance, Business, Economics, International Business, Marketing, or a related field preferred. Prior office, administrative, client service, or financial services experience preferred. Series 7, 63 and 65, or 66 preferred, or if unlicensed, ability to obtain licensing within twelve months from date of hire. Strong client service orientation with professional verbal and written communication skills. Excellent organizational skills, attention to detail, and ability to manage multiple priorities. Proficiency with Microsoft Office and CRM systems (e.g., Salesforce, ACT). Analytical and detail‑oriented approach to problem‑solving. Ability to work collaboratively in a team environment. Ability to work 5 days a week in person. Benefits Janney believes that its employees are the key to what makes a great company. We offer a competitive package including Paid Parental Leave, generous Paid Time Off, eligibility for a $2,000 referral bonus and Professional Development Assistance Plan designed to help you make the most of your life at work and at home—today and in the future. Equal Opportunity Employment Janney is an equal opportunity employer and makes employment decisions on the basis of merit and business needs. #J-18808-Ljbffr Janney Montgomery Scott LLC
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