Product Information Management Assistant

Benefits 401(k) matching Dental insurance Health insurance Paid time off Vision insurance The PIM Assistant ensures product data across the catalog is accurate, complete, and ready for all digital marketplaces. This role supports the PIM Lead by maintaining Salsify data, validating attributes, organizing digital assets and server folders, assisting with SEO-focused copywriting, and coordinating with overseas teams to ensure smooth data flow and timely updates. The goal: a clean, optimized, high-performing product catalog with consistent data and strong marketplace execution. Primary Responsibilities Product Data Maintenance (Salsify / PIM Systems) Enter, update, and validate product attributes (dimensions, bullets, materials, UPCs, care instructions). Ensure attribute completeness in line with inheritance rules and channel requirements. Set up new SKUs, variations, collections, and structure in Salsify. Identify missing or incorrect data and resolve in collaboration with PIM Lead and overseas teams. Support content enrichment, including descriptions and brand voice alignment. Coordination with Overseas Team Communicate daily/weekly with overseas product data, sourcing, and content teams. Provide clear instructions, attribute templates, task updates, and follow-up notes. Ensure data sent from overseas is accurate, formatted correctly, and delivered on schedule. Act as a bridge between overseas teams and internal departments for catalog updates. Digital Asset & Server Folder Organization Upload, label, and categorize images, swatches, 3D files, and marketing assets in Salsify and server folders. Maintain a consistent, logical folder structure in shared drives to support cross-department efficiency. Ensure assets meet marketplace requirements (size, naming, orientation). Channel Readiness & Syndication Support Prepare SKUs for publication by ensuring all required fields are complete per channel. Monitor readiness scores and correct deficiencies before syndication. Assist with publishing products to Amazon, Walmart, Wayfair, Shopify, Target (Asenda), etc. Track syndication errors and assist in resolving blockers. SEO & Listing Optimization Conduct basic keyword research to support SEO optimization for marketplace listings. Write or edit copy for titles, bullet points, search terms, and product descriptions. Ensure copy aligns with brand voice and meets each marketplace’s guidelines. Support A/B testing recommendations for SEO improvements. Reporting & Catalog Accuracy Support weekly snapshot reporting (conflicts, missing attributes, listings under maintenance). Update internal SOPs, compliance checklists, and documentation. Identify data gaps and underperforming content. Marketplace Issue Support Assist with resolving suppressions, pricing conflicts, compliance rejections, and attribute violations. Track issue logs and follow marketplace support tickets to resolution. Cross-Functional Collaboration Work with Product Development, Marketing, and eCommerce teams to ensure data accuracy. Communicate proactively when information is missing, unclear, or needs verification. Skills & Requirements Technical Skills Experience with PIM systems (Salsify preferred). Strong data accuracy and attention to detail. Basic SEO knowledge, including keyword research and marketplace copywriting. Familiarity with eCommerce marketplaces (Amazon, Walmart, Wayfair, Shopify). Proficiency with Excel/Google Sheets (VLOOKUP, filters, cleanup tools). Ability to maintain organized server folder structures. Ability to coordinate tasks and follow up with overseas teams. Soft Skills Highly organized, task-oriented, and detail-focused. Strong written and verbal communication. Comfortable asking for clarification and escalating data inconsistencies. Ability to follow structured SOPs and maintain consistent workflows. Strong sense of urgency with a commitment to accuracy. Strong sense of urgency with a commitment to accuracy. #J-18808-Ljbffr Westin Group