Technical Scrum Master

Technical Scrum Master

Seeking a motivated and experienced Scrum Master to lead Agile teams in delivering high-quality software for medical products that advance clinical excellence. As a member of the software development team you will help take these products to the next level by optimizing cost, improving quality and increasing access.

Essential Responsibilities

• Servant leader who would facilitate scrum ceremonies, remove impediments, and ensure adherence to Agile principles and Scrum practices.
• Work closely with Product Owners, Developers, and other stakeholders to foster a culture of continuous improvement and high performance.
• Provide technical leadership to an Agile team of 6 to 8 Software Engineers
• Translate requirements / vision into prioritized list of user stories and deliver to required timelines and quality standards with continuous backlog refinement
• Coordinate with other Scrum Masters and Agile teams to ensure alignment and technology reuse
• Support process improvements which guide the development, sustaining & support activities
• Track and report key Agile metrics (e.g., velocity, burndown charts)
• Coach, mentor and lead the team
• Work cross functionally with other business departments to align activities and deliverables
• Drive world-class quality in the development and support of products
• Communicate effectively both within immediate team and across the program and business leadership team
• Ensure team receives consistent messages and has clear understanding of business direction, strategy and results
• Engage subject matter experts in successful transfer of complex domain knowledge
• Have familiarity with all aspects of Software Development Life Cycle and methodologies
• Leveraging DFR in Agile software development methodologies to drive reliability and predictability throughout the product development life cycle.

Qualifications/Requirements

• Bachelor’s Degree in Computer Science or in “STEM” Majors (Science, Technology, Engineering and Math)
• 4+ years C++ or C#.net in Microsoft Windows development
• 4+ years of Agile software development
• Object Oriented Design Experience

Desired Characteristics

• Technology/Process
• Master’s Degree in Engineering or Computer Science
• Certified Scrum Master
• Global team experience
• Experience in software development in the medical field
• Software development tool experience such as Perforce, Jira, Jenkins
• Understanding of Agile frameworks (Scrum, Kanban, SAFe).

Leadership

• Ability to take ownership of small and medium sized tasks and deliver while mentoring and helping team members
• Ensure understanding of issues and present clear rationale. Able to speak to mutual needs and win-win solutions. Uses two-way communication to influence outcomes and ongoing results
• Identify misalignments with goals, objectives, and work direction against the organizational strategy. Make suggestions to course correct
• Continuously measure deliverables of self and team against scheduled commitments. Effectively balance different competing objectives

Personal Attributes

• Strong oral and written communication skills
• Strong interpersonal skills
• Effective facilitation, coaching, and conflict-resolution skills.
• Persists to completion, especially in the face of overwhelming odds and setbacks. Pushes self for results; pushes others for results through team spirit.

Role Context

• Reason role is open: Need dedicated Scrum Master/Project Manager to track and manage software release execution and mitigate risks.
• Projects supported: Software development projects (enterprise software; not embedded or firmware-focused).
• Typical day: Daily scrum meetings, sprint tracking, risk identification, stakeholder communication, and impediment removal.
• Key interactions: Software developers, systems team, test team, and cross-functional stakeholders.
• Success in first 90 days: Understanding projects, team dynamics, stakeholders, and creating an executable project plan for upcoming months.
• Past interview challenges: Candidates lacked hands-on software development project experience.
• Role open due to multiple projects; developers need to return to coding.
• Department: Electrophysiology (cardiac mapping, 3D heart modeling).
• Projects: UI updates, performance/cybersecurity, catheter integration.
• Typical day: Daily scrums, backlog management, bug tracking, meetings.
• Success: Predictable project delivery, adherence to sprint plans.
• Challenges: Balance technical skills with Agile experience.

Candidate Profile

• Required: Agile/Scrum experience, computer science/software background.
• Preferred: Regulatory knowledge, medical device experience.
• Certifications: CSM nice-to-have; experience more important.
• Systems: JIRA, Confluence, EP system.
• Traits: Strong communicator, motivator, critical thinker.
• Experience: 5–7 years overall; 3–5 years as Scrum Master.

Interview Process

• Two rounds: Phone/Teams, then in-person.
• Participants: Hiring manager, PM, developers.
• Local candidates only.
• Interview format: Initial Teams video interview.
• Interviewers: Hiring manager and another team member; second round may include hiring manager’s manager.

Additional Insights

• Urgency: Focus is on hiring the right candidate rather than speed.
• Deal-breakers: Lack of real-world, hands-on software development lifecycle experience.
• Nice-to-have technical exposure: Familiarity with C/C++ and ability to understand code changes (no coding required).
• Team culture: Collaborative, supportive team eager for Scrum Master leadership and partnership.