Supervisor, Lav and Water

Job Title

Qualifications:

Education and Experience:

• Must be 18 years of age or older

• HS Diploma or GED

• Valid Driver's License

• One (1) years of front-line ramp experience or similar role

• Minimum one (1) year of supervisory experience in a similar or related role

• Excellent verbal and written communication skills

• Strong leadership skills

• Must have a reliable mode of communication and transportation

Preferred Requirements:

• Airline or airport operations experience

• Leadership experience in the airline or airport operations experience

Essential Functions:

• Conduct training sessions on various topics, such as customer service, technical skills, compliance, or product knowledge

• Manage the day-to-day operations within the primary area of responsibility for scheduling/staffing, managing daily budgeted hours, and limiting overtime

• Perform all duties of subordinate employees when necessary

• Ensure implementation of the Safety Management System (SMS)

• Implement a safety plan for the station

• Maintain Quality Assurance oversight for operational issues relating to performance and safety, providing suitable corrective and preventative actions where necessary

• Train/retrain all personnel in airline procedures, safety procedures, and company policies

• Maintain good employee relations. Handle employee problems efficiently and effectively

• Client Relations -- Effectively communicate with senior airline management and project a positive image in responding to airlines, staff, and public inquiries

• Adhere to company policies and procedures and participate in achieving company objectives

• Monitor employee activity and adjust as needed

• Handle off-schedule operations when the Manager is not available

• Perform other duties as requested

Physical and Mental Demands:

With or without reasonable accommodation, the position requires the physical and mental capacity to perform effectively all essential functions. In addition to other demands, the demands of the job include:

• Treat all information as confidential.

• Possess the tact to deal with all levels of employees and client representatives.

• Must be able to sit, stand, lift, and/or bend throughout shift and climb stairs.

• Must be able to lift, carry, and/or hold up to 100 lbs.

• Physical exam may be required to confirm above.

• Must pass pre-employment and random drug test.

• DMV check may be required.

• Must be able to read, write, understand and carry out instructions in English.

• Must meet necessary requirements to obtain a security sensitive identification badge

• Must be able to verbally direct in English.

• Must be a citizen of the United States or possess the necessary authorization from the Immigration and Naturalization Service (INS).

• Must have good hearing and vision.

• 80-95% outside work. Work outside in all types of weather (Heat, Rain, and Cold)

• May be required to work weekends, overnight shifts and holidays.

• May be exposed to occasional loud noise levels.