Social Services Director

Job Description

Position Summary

Responsible for the day-to-day operation of the Social Services in assigned community, working directly with residents, family members and coordinating care and support between interdisciplinary team.

Essential Duties

• Assess, evaluate and strive to meet the psychosocial needs of the residents.
• Assists in the preparation of the Social Services budget and maintains compliance with budgetary guidelines.
• Assists in creating, implementing, reviewing and revising Social Services policies and procedures updating as needed.
• Provides information and referral to residents, families and staff that link individuals to internal and/or external services.
• Disseminates information regarding available financial resources and helps maintain and insure continuation of any monetary benefits that residents are entitled and/or eligible.
• Mediates disputes between and among residents, families and staff.
• Assists with crisis intervention and assists with appropriate individuals to develop alternative coping strategies.
• Designs, implements and evaluates programs and services that that serve individual needs and interests.
• In compliance with the Company's policies, if applicable, is responsible for interviewing, hiring, developing, supervising and following the Company's performance management policy with direct reporting staff.
• Other duties as assigned.

Basic Qualifications & Experience

• Bachelors Degree in Social Work required, Masters Degree in Social Work preferred.
• A minimum of two (2) years experience in long-term care preferred.
• 1-year experience in a supervisory capacity.
• Experience with computer word processing and database programs.
• Must be able to read, write and speak the English language.
• Must possess excellent customer service skills

Working Conditions / Physical Requirements

• Light physical effort required by handling objects up to 20 pounds occasionally and/or up to 10 pounds frequently.
• Sits, stands, bends and moves intermittently during working hours.
• Is subject to frequent interruptions.
• Frequently interacts with relevant stakeholders including team members, applicants, hiring managers, developers, consultants, brokers.

If you are considering a position at Christian Living Communities | Cappella Living Solutions, we have a wide range of benefits to consider! These may vary based on the status of the role (PT, FT, or PRN).

• Health Coverage

• Health Savings Accounts

• Retirement (with match)

• Dental, Vision, Disability & Life Insurance

• Paid Time Off plan

We envision a warm and welcoming environment for all residents, team members, family members, and members of our communities – a place of belonging. Please let us know if you require accommodation during the interview process.

We ask all applicants to carefully review the hiring salary range for each posted job opportunity, as we will not hire outside the predetermined range. This position will be accepting applications until 10/18/2026. Job posting may close early due to the volume of applicants.

All your information will be kept confidential according to EEO guidelines.