SOC Analyst L2
CallTek
SOC Analyst L2
As a SOC Analyst L2, you will lead deeper investigations of escalated cases, confirm incidents, determine scope and impact, drive containment actions with internal teams, and produce high-quality technical communications and post-incident outputs. You will also contribute to detection improvement (tuning, new detections, playbook updates).
Responsibilities:
- Take escalations from L1 and perform in-depth investigations: hypothesis-driven analysis, evidence validation, scoping, impact assessment, and timeline building.
- Correlate telemetry across endpoint (EDR), Windows/Linux, AD, firewall/proxy/DNS/IDS, and (when applicable) cloud logs.
- Recommend and/or coordinate containment actions (host isolation, credential resets, IOC blocks, temporary control changes) following change control and governance.
- Determine severity and communicate clearly in English to technical stakeholders; provide concise executive-style updates when required.
- Identify detection gaps and drive improvements: reduce false positives, close false negatives, propose new rules/use cases.
- Ensure evidence integrity and proper documentation, coordinate handoffs with IR, IT Ops, Network, and Cloud teams.
- Produce post-incident deliverables: probable root cause, lessons learned, and preventive actions.
Vacancy posted 2 days ago
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