SOC Analyst 2

Information Security Incident Handler

This position supports the State of Iowa's Department of Management (DOM), Security Operations Center (SOC). The purpose of this position is to provide tier two triage for information technology issues and information security incidents. As a tier two information security incident handler, this position will be responsible for information security incidents for the entirety of their lifecycle. This position will renew on 7/1/25. Serve as the primary incident owner for the Security Operations Center. Lead efforts related to the incident handling processes such as incident discovery, analysis and verification, incident tracking, containment and recovery, incident response coordination, escalation, and notification. Lead efforts in coordinating with other teams to remediate detected incidents. Communicate intelligence to key personnel.

5 years' experience required in the following:

• Systems Security Certified Practitioner (SSCP), CompTIA Security+ (Security+ CE), CompTIA Cybersecurity Analyst (CSA+) or other information security certifications
• Strong understanding of security technologies and strategies, including but not limited to firewall, IDS, policy management, security processes/best-practice, logging/monitoring, antivirus, vulnerability assessment, patch management, and incident response
• Solid knowledge of common and emerging attack vectors, penetration methods and countermeasures
• Knowledge of conflict resolution and incident escalation
• Ability to work effectively with customers to solve business challenges while balancing the need for confidentiality, integrity, and availability
• Demonstrated ability to resolve issues in a variety of complex situations which require complex judgments and solutions based on sophisticated analytical thought
• Demonstrated ability to solve complex problems, convey both oral and written instruction, and handle multiple task interruptions while providing services in a professional and courteous manner
• Proven ability to work with diverse audiences and translate technical information into non-technical information
• Must be an individual of high integrity and be a model of unwavering integrity to others
• Commitment to fostering a diverse working environment

About Us: InterSources Inc, a Certified Diverse Supplier, was founded in 2007 and offers innovative solutions to help clients with Digital Transformations across various domains and industries. Our history spans over 16 years and today we are an Award-Winning Global Software Consultancy solving complex problems with technology. We recognize that our employees and our clients are our strengths as the diverse talents and opportunities they bring to the table enable us to grow as a global platform and they are causally linked with our success. We provide strategic and technical advice, and we have expertise in areas covering Artificial Intelligence, Cloud Migration, Custom Software Development, Data Analytics Infrastructure & Cloud Solutions, Cyber Security Services, etc. We make reasonable accommodations for clients and employees and we do not discriminate based on any protected attribute including race, religion, color, national origin, gender sexual orientation, gender identity, age, or marital status. We also are a Google Cloud partner company. We align strategy with execution and provide secure service solutions by developing and using the latest technologies that thrive our resources to deliver industry-leading capabilities to our clients and customers, making it convenient for our clients to do business with InterSources Inc. Our teams also drive growth by refining technology-driven client experiences that put the users first, providing an unparalleled experience. This results in strengthening the core technologies of clients, enabling them to scale with flexibility, create seamless digital experiences and build lifelong relationships.