Assistant Administrator

Elizabeth Adam Crump Health and Rehab Center Glen Allen, VA 23060, USA Description Essential Job Functions: Operational Support & Leadership Support and assist in leading facility operations in alignment with organizational goals and regulatory standards. Participate in process improvement initiatives designed to enhance resident experience, operational efficiency, and workplace culture. Assist in planning, implementing, and monitoring programs and systems that ensure high-quality resident care. Support the Administrator in developing departmental goals, strategic initiatives, and service improvement plans. Supervision & Staff Development Provide support in hiring, training, evaluating, coaching, counseling, and developing department staff. Help ensure adherence to fair and lawful employment practices. Assist department managers in performance monitoring, communication of policies, and staff engagement. Foster a culture of empowerment, creative problem solving, and teamwork across facility departments. Regulatory Compliance & Quality Assurance Assist with the development, monitoring, and evaluation of the QA/QAPI program. Maintain knowledge of federal, state, and local regulations, supporting the facility in meeting compliance requirements. Participate in survey readiness activities, surveys, and corrective action planning. Complete facility rounds to monitor care delivery, cleanliness, safety, staff morale, and resident satisfaction. Resident, Family, and Community Relations Promote a positive customer service philosophy for internal and external stakeholders. Assist with communication to residents and families regarding concerns, service changes, and satisfaction initiatives. Support the development of facility relationships with regulators, healthcare providers, and community partners. Serve as a resource to families and community members regarding health care services and facility programs. Human Resources, Staffing & Workforce Management Support HR-related processes such as recruitment, onboarding, retention, and staff development. Assist in monitoring staffing levels and turnover, implementing strategies to maintain adequate and stable staffing. Help ensure compliance with employment laws, company HR policies, and practices promoting morale and retention. Financial & Business Support Assist in managing facility budgets, including monitoring labor costs, expenses, receivables, and payables. Help ensure business practices meet company standards and that financial policies are followed. Support communication of budget guidelines and performance expectations to department managers. Participate in census development, marketing strategies, and implementation of new business opportunities. Facility Maintenance & Safety Assist with oversight of facility grounds and equipment to ensure safe, clean, and orderly conditions. Help identify and resolve hazardous conditions or environmental concerns. Other Duties Attend required in-service trainings and CEUs to maintain competencies. Support special projects as assigned by the Administrator or COO. Function independently while demonstrating personal integrity and professionalism in all interactions Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor. #J-18808-Ljbffr GL Virginia Shenandoah LLC