Social Worker II - Volunteer Coordinator

Salary : $47,489.21 - $59,361.51 Annually
Location : Hickory, NC
Job Type: Full-Time
Job Number: 02333
Department: Social Services
Opening Date: 05/22/2026
Closing Date: 6/5/2026 11:59 PM Eastern


New as of 01/01/2026:

Your well-being matters from the start - benefited new hires are eligible for up to 40 hours of advanced annual leave and 40 hours of advanced sick leave.

Position Description
Catawba County Social Services seeks a Social Worker II - Volunteer Coordinator to join the Senior Nutrition Services team. In this role, you will manage a volunteer pool of 600 or more, overseeing recruitment, training, scheduling, and coordination, while providing social work case management to participants in the Home Delivered Meals Program. If you are a creative, detail-oriented, and motivated Social Worker with a passion for working with older adults and knowledge of community resources for an aging population, we'd love to hear from you.

Responsibilities

• Recruits, selects, trains, schedules, and manages 600 or more volunteers for the Home Delivered Meals Program, including background checks, monthly newsletters and calendars, trainings in accordance with Home and Community Care Block Grant standards, and an annual volunteer appreciation event
• Develops and maintains driving routes for meal delivery and determines route placement for new client referrals
• Provides social work case management for approximately 120 Home Delivered Meals recipients, including home visits and phone contacts, to maintain seniors safely at home and connect them to needed community resources
• Maintains documentation and records in compliance with Home and Community Care Block Grant standards; conducts customer satisfaction surveys and monthly quality assurance record reviews
• Collaborates with the team to support fundraising activities for Senior Nutrition Services
• Provides support for any area of the program as needed, including answering phones, distributing meals, and serving as backup for the Home Delivered Meals Coordinator

Qualifications

• Bachelor's degree from an accredited school of social work; OR
• Bachelor's degree in a human services field and 1 year of social work experience; OR
• Bachelor's degree in a non-human services field and 2 years of social work experience

Additional Requirements

• Valid driver's license with a safe driving record (Driving is an essential function of this position)
• Excellent customer service and communication skills with an outgoing personality
• Ability to work collaboratively with team members and community partners
• Highly creative and innovative, with comfort in trying new approaches
• Strong organizational skills with the ability to coordinate programs, manage competing priorities, and maintain attention to detail
• Strong problem-solving and analytical skills
• Knowledge of the delivery area and ability to develop maps for efficient delivery routes
• Proficient computer skills
• This position is considered light work; may lift up to 20 pounds to carry meals and coolers.

As of 7/1/2025:
You will find that Catawba County has one of the best benefits packages around. Our Human Resources staff are dedicated to keeping in touch with trends in benefits on both a local and national level, listening to employees' suggestions regarding benefits, and continually reviewing to ensure our benefits package is of good quality and meets the needs of both our employees and our organization.
Available benefits include:

Health Care

• Health: For a small bi-weekly premium, employees may choose between a traditional (co-pay) health plan and a high deductible health plan coupled with a Health Savings Account (HSA). Coverage may also be purchased for spouse, child(ren), or family.
• Dental Insurance: At no cost to full-time employees, the County covers preventive, routine, and non-routine care. Coverage for the same benefits may also be purchased for spouse, child(ren), and family. In addition, a $2,000 benefit toward orthodontia coverage is provided for children up to age 19.
• Vision Care: Coverage is available, at group rates, for employee and dependents,with 2 plan options to choose from.
• Supplemental critical care and accident insurance plans: These optional coverage plans are available at a nominal cost.
• Flexible Spending Accounts: Pre-tax accounts that can be used to pay for qualified out-of-pocket medical, dental, and vision expenses.

Employee Wellness

• Employee Health Clinic (EHC): An employee medical clinic, available to all County employees, which operates 40 hours a week. Services provided include acute care, first aid, evaluation and care for workers' compensation injuries, pre-employment screenings, health education, and behavioral health referrals. Services are offered both in person and through telehealth. Acute care is available to employee's children ages 3-17, regardless of health insurance coverage, and for employee's adult children (ages 18-26) or employee's spouse if covered on the county's health insurance.
• Wellness: The County recognizes the importance of our health and well-being. We maintain a very proactive and effective Wellness Program, including reimbursement and discounts for gym membership, incentives for physical activity, on-site nutrition counseling, free exercise opportunities, wellness education, and more.
• Employee Assistance Program: Counseling services are available to all County employees and immediate family members in the home. Services are provided in a private and confidential setting (in-person or virtually). The County provides coverage for the first six visits.

Work Life Balance

• Annual Leave: Full-time employees earn from 10-24 days annually based on years of service. Service credit from other NC and Local Governments in the retirement system may be transferred to the County.
  • To help new employees settle in, up to 40 hours of annual leave is advanced upon hire, with first-year accruals adjusted to align with established annual limits.
• Sick Leave: Full-time employees earn one day (8 hours) of sick leave per month. Sick leave from other NC and Local Governments in the retirement system may be transferred to the County.
  • New hires are advanced up to 40 hours of sick leave, with first-year accruals adjusted to align with established annual limits.
• Holiday Leave: Throughout the year, 11 days of paid leave are provided in recognition of holidays.
• Flexible work schedules.
• Time off for activities that support our local schools.
• Continuing educational assistance.
• Discount tickets to recreational venues.
• Employee appreciation days/activities.
• Tax-free flexible spending account to pay for dependent care.

Financial Security

• Local Governmental Employees Retirement System: For employees assigned to work 20 hours per week or more in a benefitted position, participation in this program is automatic. Employees contribute 6% of their salary, which is tax-deferred. After (5) years of creditable service, you become fully vested in the retirement system. Employees may also take advantage of individual and group retirement counseling through the Human Resources department.
• 401K: The County provides a 2% contribution plus an additional 1% match (up to 3% total contribution by the County). Our sworn law enforcement officers receive a flat 5% contribution to their 401k.
• Other Tax Deferred Programs: Other tax-sheltering programs are available through IRS Code 125 (Cafeteria Plan), and a 457 supplemental retirement plan (Deferred Compensation).
• Longevity Pay: After 5 years of creditable service, employees receive an annual longevity payment that is paid every year thereafter. This lump sum payment rewards employees for their length of service to Catawba County. The amount is based on years of service.
• Life Insurance: Death benefit equal to one times the employee's annual salary, with a minimum coverage amount of $25,000. Optional supplemental life insurance coverage is also available for both employee and dependents through payroll deduction at group rates.
• Short Term Disability: Available at no cost to employees, benefits are available after a 55-day waiting period.
• Long Term Disability: Available through payroll deduction at group rates.
• Eligibility for membership and financial services at State Employees Credit Union (SECU)/Local Government Federal Credit Union (LGFCU).

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