Warranty Administrator

Description

Warranty Administrator - Automotive Dealership Service Department

Key Responsibilities:

• Process warranty claims accurately and efficiently in accordance with manufacturer guidelines
• Review and verify warranty documentation, including repair orders and invoices
• Communicate with technicians, service advisors, and manufacturers to resolve warranty issues
• Maintain detailed records of warranty claims, approvals, and rejections
• Ensure compliance with warranty policies and procedures
• Assist in training staff on warranty procedures and updates
• Monitor warranty claim statuses and follow up as needed to ensure timely resolution
• Prepare reports on warranty activities and submit to management regularly

Skills and Qualifications:

• Previous experience in warranty administration or a similar role within an automotive dealership preferred
• Strong understanding of automotive repair processes and warranty policies
• Excellent organizational and administrative skills
• Proficient in dealership management software and Microsoft Office Suite
• Strong communication and interpersonal skills
• Attention to detail and accuracy in documentation
• Ability to work independently and as part of a team
• Knowledge of manufacturer warranty programs and procedures is a plus

Exciting Benefits and Perks Await You:

• Competitive compensation and 401k matching
• Enjoy a healthy work-life balance with insurance plans (health, dental, vision)
• Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, and accessories.

Helfman is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact.

We value innovation, teamwork, and a commitment to making a positive impact in the world.

Job Type: Full-time Pay: $25.00 to $35.00 per hour Possible sign on bonus with qualifications

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Professional development assistance
• Referral program
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Supplemental Pay:

• Bonus opportunities

Experience:

• Chrysler, Dodge, Jeep, Ram, & Fiat Experience (Preferred)

Work Location: In person