Optical Specialist
Premise Health
Premise's mission is to help people get, stay, and be well. We hope you will join us in our mission and experience why amazing health starts with amazing healthcare. For more information, visit
This is a great opportunity to work for a local large auto manufacturer!
What You'll Do
- Greets and assists patients in a timely and friendly manner.
- Verifies vision benefits and relays any pertinent insurance benefit information prior to material purchases.
- Answers phones and directs calls appropriately.
- Accesses data base to schedule, confirm and update appointments, as necessary.
- Answers patient questions regarding their account, obtains assistance if necessary.
- Verifies eligibility for all ''walk-in'' and same-day patients, as necessary.
- Safely operates optical machinery.
- Assists patient with materials purchases.
- Orders and dispenses spectacles according to vision center policies and procedures.
- Repairs spectacles as brought in by patients.
- Manages patient complaints/issues regarding materials according to policies, obtains assistance if necessary.
- Checks out patients and documents material sales and/or payment collection from patient on encounter forms.
- Obtains and documents vision insurance benefit authorizations for exams and materials.
- Coordinates referral appointments for patients for diagnostic testing, evaluations, and treatment based on insurance type and according to provider-stated urgency.
- Documents and reports back to providers if unable to complete referral as requested.
- Maintains daily log and balances deposit daily on cash log in the dispensary.
- Maintains medical record system for the vision center.
- Files reports, labs, progress notes, prescriptions, and other incoming optometric reports
- Pulls charts upon request.
- Maintains appropriate quality control logs.
- Responsible for accessing voice mail messages and coordinating follow-up in a timely fashion.
- Ensures that all encounter forms are complete and accurate.
- Forwards all necessary paperwork to appropriate sources or agencies.
- Obtains prescriptions or orders from outside optometrists/ophthalmologists, as necessary.
- Enters information into computer in a timely manner.
- Accesses faxed and mailed reports from specialists, forwards then to ordering provider for review, and ensures placement, along with other pertinent paperwork into the patient's chart, as per protocol.
- May require other duties as assigned.
- High School diploma or equivalent
- ABO Certification
Work-life balance is at the foundation of how decisions are made and where Premise is headed. We can only help people get, stay, and be well if we do the same for ourselves. In addition to competitive pay, Premise offers our part-time (between 20 and 29 hours per week) team members a 401(k) program with company match, paid holidays and vacation time, a company-sponsored wellness program, EAP, access to virtual primary care and virtual behavioral health at no cost for team members and their dependents. Additional benefits will be discussed once you connect with our Talent Acquisition team. Premise is an equal opportunity employer; we value inclusion and do not discriminate based on race, color, religion, creed, national origin or ancestry, ethnicity, sex (including pregnancy and related conditions), gender identity or expression, sexual orientation, age, physical or mental disability, genetic information, past, current or prospective service in the uniformed services, or any other characteristic protected under applicable federal, state, or local law.
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Vacancy posted 3 days ago
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