TRAIL Rising Leaders Program - Servicing Operations

Position Summary TRAIL (Tools Required for Advancement Into Leadership) is a 12‑month rotational leadership‑development program designed specifically for recent college graduates. TRAIL Operations Specialists are full‑time employees earning a competitive salary with benefits while receiving hands‑on experience and mentorship. The program focuses on building a foundation in process improvement, presentation, and leadership skills. The Servicing Operations TRAIL Operations Specialist will be immersed in one of the following areas: Operational Controls Loan Transfers and Advance Management Servicing Analytics The TRAIL Rising Leaders Program is set to begin July 2026. Duties and Responsibilities Perform assigned duties under direction of experienced personnel to gain knowledge and experience required for promotion to a management position; responsibilities include decisioning in real‑world account management scenarios. Conduct business analyses and provide recommendations to leadership for business and process changes. Receive training and perform duties in several functions to learn line and staff functions, management viewpoints, company policies, and best practices. Observe experienced workers to acquire knowledge of methods, procedures, and standards required for departmental duties. Champion the Process Improvement discipline within the organization and implement the steps and tools necessary to complete projects. Attend company‑sponsored training classes and obtain certain certifications. Perform related duties as assigned by management. Qualifications and Education Requirements Bachelor’s degree from an accredited college or university. Excel in a team‑oriented, collaborative environment while contributing to the creation, design, and implementation of value‑add business strategies. Clearly articulate and present ideas and findings to a varied audience, including operations staff and senior leadership. Excellent written and verbal communication skills. Strong business communication skills and the ability to work well in a collaborative environment. Strong attention to detail; ability to multi‑task, respond well to pressure and deadlines, and work well individually and collaboratively. Experience with PowerPoint and Visio is a plus. Ability to adapt and willingness to learn. Applicants must be legally authorized to work in the United States. Newrez does not consider visa sponsorship for early‑career program opportunities; applicants requiring sponsorship are not eligible. All employees are required to have smartphones that meet company security standards and the ability to install apps such as Microsoft Authenticator. Benefits Medical, dental, and vision insurance Health Savings Account with employer contribution 401(k) retirement plan with employer match Paid maternity leave, parental bonding leave, caregiver leave, and adoption assistance Tuition and certification reimbursement Employee mortgage loan program Employee emergency and disaster fund support Equal Employment Opportunity We’re a proud equal‑opportunity employer and celebrate employees’ differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and veteran status. Different makes us better. #J-18808-Ljbffr NewRez LLC