Leasing Manager

Position: Leasing Manager Location: Charlotte, NC Job Id: 2836 # of Openings: 1 About the Role At RADCO, the Leasing Manager plays a key role in driving occupancy, revenue performance, and an exceptional customer experience. This position leads the leasing team, oversees all leasing activities, and supports community marketing initiatives to achieve property performance goals. The Leasing Manager partners closely with the Property Manager and maintenance team to ensure a smooth leasing process, accurate documentation, and strong resident relations while upholding company standards and Fair Housing compliance. What You’ll Do Project Management & Execution Manage and supervise the leasing team, providing training, coaching, and performance oversight. Oversee daily leasing operations including tours, applications, lease approvals, and move‑ins. Develop and implement marketing and leasing strategies to maintain high occupancy levels. Monitor leasing traffic, closing ratios, and leasing performance metrics. Ensure all leasing activities comply with Fair Housing laws and company policies. Maintain strong knowledge of market trends and competitive properties. Build relationships with prospective residents and provide exceptional customer service. Manage online listings, advertising campaigns, and social media presence. Review lease agreements and ensure accurate documentation. Coordinate with maintenance and property management teams to ensure units are ready for move‑in. Assist with resident retention initiatives and lease renewals. Planning & Budgeting Review financial reports and support the Property Manager with rent and delinquency management. Maximize rental income by minimizing vacancies and collecting outstanding balances. Process rent payments, deposits, and calculate prorations, late fees, and charges. Manage delinquent accounts, returned checks, payment plans, and eviction filings. Coordinate with attorneys and attend court hearings when necessary. Prepare move‑out statements, purchase orders, and required reports. Ensure accurate reporting and assist with month‑end accounting and weekly delinquency reports. Cross-Functional Collaboration Partner with internal teams to keep projects aligned with organizational goals. Maintain clear, consistent communication with stakeholders regarding project updates. What You Bring Computer software experience to include MS Word, MS Excel, MS Outlook, YARDI®, and RealPage. Basic understanding of Landlord/Tenant laws and application, familiarity with GAA Lease and Addendums, Fair Housing/ADA regulations and application, OSHA & EPA requirements for property management industry. Four years prior experience in property or leasing management or similar industry. Additional Requirements High school diploma required, associate or bachelor’s degree preferred. Valid driver’s license and active automobile insurance required. CAM® or ARM® designation preferred; ability to obtain certification within six months of employment if not currently held. Demonstrated commitment to professional development, with the ability to obtain additional industry certifications as required. Bi‑lingual abilities (written and verbal) may be required based on specific needs of the property. Benefits From free healthcare to professional development and retirement programs, we tailor our benefits to meet your needs and support your growth. 100% Employer‑Paid Medical, Dental, Basic Life and AD&D Insurance Voluntary Vision, Short‑Term and Long‑Term Disability, Supplemental Life, Critical Illness, Hospital Incidents, Accident, Pet, and Legal Insurance Policies Infertility Benefits Covered Under Medical Plan Flexible Spending Account (FSA) and Health Savings Account (HSA) Telemedicine for Team Members and Their Families Employee Assistance Program (EAP) Paid Maternity, Paternity, and Adoption Leave 401(k) Retirement Plan with 100% Employer Match up to 6% of Gross Pay Competitive Pay and Bonus Incentives Accrued Paid Time Off Immediately Upon Hire Paid Holidays, Including One Paid Floating Holiday Per Calendar Year Team Member Apartment Housing Discount Internal Financial Assistance Program – Radco Cares Team Member Referral Bonus Program Paid Volunteer Time Off (VTO) / Community Involvement Opportunities – Radco Caring in Action Professional Development On‑Demand Training Opportunities Paid Industry Events for Continuous Learning & Development Opportunities for Hands‑On Learning, Growth and Advancement Access to LinkedIn Learning #J-18808-Ljbffr RADCO