Systems and Fiscal Operations Manager

Systems And Fiscal Operations ManagerThe Systems and Fiscal Operations Manager (Fiscal Analyst 4) plays a key role in shaping the financial experience of CWU students. This position leads the systems, fiscal operations, and business processes that support student billing, payments, receivables, refunds, and regulatory reporting. Serving as a bridge between finance, technology, and customer service, this role partners across campus to ensure accurate financial operations, optimize PeopleSoft Student Financials, and enhance the student experience. The position also provides leadership and development for staff while driving continuous improvement, compliance, and operational excellence in support of CWU's vision of access and opportunity. What You'll Do Lead student financial operations, including receivables, reconciliations, reporting, and compliance. Manage and enhance PeopleSoft Student Financials to ensure reliable and efficient services. Partner with campus departments to improve processes and deliver exceptional student support. Analyze financial data and reporting to support strategic decision-making. Oversee system testing, upgrades, and process improvements. Supervise, mentor, and develop a high-performing team. Promote operational excellence, innovation, and a student-centered approach to service. Impact: Your work will directly influence the financial well-being of the institution and help create a smooth, supportive experience for students from enrollment through graduation. What we offer: Our investment in you begins the day you join our team, a healthy and successful future for you is important to us. We offer medical, dental, life and disability insurance, retirement and optional savings plans, tuition assistance for you and your dependents, discounts across town, an employee assistance program for individualized counseling, and a wellness incentive program. Learn more: Benefits, Perks, and Leave and Total Rewards Calculator.Salary: This position is based on the range 57 of the Washington State Classification Listing, which has a minimum annual salary of $66,072 and maximum annual salary of $88,788. In accordance with RCW 49.58.110, the above salary reflects the full salary range for this position. Individual placement within the range is based on the candidate's current experience, education, skills, and abilities related to the position. Schedule/Appointment: Monday - Friday, 8:00am-5:00pm (1 hour lunch) / May require some weeknight and weekend work Working Conditions: Work is performed in an indoor office setting with frequent in-person interactions. It is essential to be able to remain at a desk/computer workstation for prolonged periods of time, perform extensive data entry and other computer-related tasks, and create/maintain systems for departmental records. Some evening or weekend work and/or occasional travel may be required. Benefits: CWU offers a comprehensive benefits package including medical and dental insurance, retirement and optional savings plans, life and disability insurance, along with vacation and sick leave plans depending on employment classification. For additional information please visit Benefits, Perks, and Leave and Total Rewards Calculator. An employee of CWU may be eligible for the Public Service Loan Forgiveness Program if the employee has student loans. To learn more, visit: NOTE: Sponsorship is not available for this position at this time.To apply for this position, you must complete the on-line application and attach: A detailed cover letter clearly demonstrating how your education and experience: (a) meet the required (and, as applicable, preferred) qualifications, and (b) demonstrate the ability to perform the responsibilities as described by the posting; Resume including work history, education, training; and Contact information for three professional references. Screening Begins: November 6, 2026 **Priority will be given to applications received by the screening date. Incomplete applications may not be considered.