Administrative Support Clerk NOCO Primary Care Clinics

Administrative Support Clerk

At our Banner Health Clinic located in Loveland, specializing in internal medicine, provides high quality, personalized care to patients with a focus on education and prevention. Our internal medicine team sees patients ages 18 and older and our doctors take time to become familiar with your health history and truly listen to your concerns. We've kept Northern Colorado healthy by tailoring the latest research to our patients' needs.

We currently have an opening for an Administrative Support Clerk, supporting our NOCO Primary Care Clinics. This is a highly administrative role with responsibilities that include sorting incoming faxes electronically into specific folders for the clinics. These faxes will come from pharmacies, other healthcare facilities, results, etc. This role will also manage Release of Information requests that need to be logged and processed. You will also assist clinics with questions regarding barcoding documents that are sent to HIMS for processing.

Shift Details:

-30 hours per week, working 3/10's, 6am - 4:30pm, Monday, Thursday and Friday

Location:

-2701 Madison Square Drive, Loveland

POSITION SUMMARY

This position provides routine secretarial/clerical support for a department or several departments. The incumbent uses standing instructions to complete their tasks. Unusual situations require supervisor involvement.

CORE FUNCTIONS

1. Performs data entry, such as indexing incoming faxes and scanning various documents into appropriate computer systems. May include producing/maintaining daily, weekly or monthly reports/lists ensuring accuracy and timeliness.

2. Maintains department equipment. Organizes departmental files, paperwork and/or documentation and ensures the confidentiality of those items.

3. May answer incoming telephone calls, determines purpose of callers, and forwards calls to appropriate personnel in a timely, effective, and accurate manner. This may also include serving onsite visitors by greeting, welcoming, and directing them to the appropriate personnel in a professional and timely manner.

4. May perform other office and clerical support work including, but not limited to, maintaining/ordering office supplies, making copies, sending faxes, opening/distributing mail, maintaining menu boards and special events signage and/or other routine responsibilities.

5. Works cohesively with team members to ensure delivery of outstanding customer service, in a positive work environment, that supports the department's ongoing goals and objectives.

6. May assist and participate in system testing and support to increase effectiveness of new changes or modifications.

7. This position generally has responsibility in a single facility but may provide support for one or several departments. This position has frequent interaction with, but is not limited to, employees/physicians, patients, visitors, community agencies, vendors, etc.

MINIMUM QUALIFICATIONS

High school diploma/GED or equivalent working knowledge. Knowledge of office practices and procedures and the ability to perform basic mathematical calculations. Strong communication and human relations skills are necessary. Good organizational skills are essential to handle multiple tasks in a timely and effective manner. Must have familiarity of a personal computer and spreadsheet and word processing software. Must have the ability to type or word process with speed and accuracy.

PREFERRED QUALIFICATIONS

One year of clerical experience is preferred. Additional related education and/or experience preferred.

Estimated Pay Range:

$17.32 - $25.98 / hour

Anticipated Closing Window (actual close date may be sooner):

2027-01-23

EEO Statement:

EEO/Disabled/Veterans

Our organization supports a drug-free work environment.

Privacy Policy:

Privacy Policy