Organizational Development Specialist

Organizational Development Specialist

Palmetto Infusion provides comprehensive ambulatory and home-based infusion services to both acute and chronically ill patients. Our centers care for people by providing patients and their families with a convenient, affordable, and safe place to receive infusion treatments. We strive for more than personal service – always delivering a warm and attentive health care experience that boosts patients' state-of-mind, improves their health, and quality of life.

At Palmetto Infusion, we believe in creating an experience that goes beyond just a job. It's about being part of something bigger than yourself - a connected group of caretakers who work together to restore health and hope to our patients. We call it The Palmetto Experience, and we believe it's what sets us apart from other employers.

For our employees, The Palmetto Experience means we serve and support people in our purpose to restore health and hope, we build a culture of belonging and collaboration, we deliver on our promise to treat people with respect and empathy, and we strive to embrace change and search for new opportunities.

The Organizational Development Specialist is responsible for the continued development of knowledge and skills for all Palmetto Infusion employees. The Organizational Development Specialist will develop, coordinate, and facilitate employee and leadership training programs, maintain the training record, and assist with the measuring the effectiveness of training programs.

Schedule: Monday – Friday; 8:00 AM – 5:00 PM

Travel: As needed, occasional travel outside of SC.

Minimum Qualifications:

• Bachelor's degree
• 5 years of experience in training and development or related field
• Proficient at partner programs (i.e.: MS Outlook, Word, Excel).
• Ability to cope with ambiguous, changing environment while under pressure in a calm manner.
• Must be able to work as a team member and develop productive and cooperative working relationships with all members of the Palmetto Infusion team.

Essential Functions:

• Maintain the accuracy of the training record by performing administrative functions necessary to deliver and document training programs including, but not limited to, LMS administration, roster management, and course scheduling.
• Develop, coordinate, and facilitate various employee training programs including, but not limited to, web-based and classroom training on topics consisting of new employee orientation, onboarding training, leadership development, professional development, and software applications.
• Coordinate new hire and annual compliance training, including course enrollment, company-wide communications, follow-up, and completion reporting.
• Assist with coordinating the training schedule for both live and virtual training programs by collaborating with department leaders across the organization.
• Assist in the design of employee training content by using adult learning theory and instructional design theories, choosing appropriate training methods per case.
• Design, prepare, and coordinate the production of training materials to ensure the accuracy of content.
• Collaborate with department leaders and subject matter experts (SMEs) to perform needs assessments to identify skills or knowledge gaps.
• Assist with assessing instructional effectiveness and determining the impact of training on employee skills and key performance indicators (KPIs).
• Prepare periodic reports and analysis of training data.
• Stay current on new training methods, techniques, and research, as well as recommend new training methods.

About the Benefits:

• Competitive Compensation
• Comprehensive Medical Insurance
• Dental and Vision Insurance
• Company Life Insurance
• Voluntary Life and Disability Insurance
• Additional Voluntary Supplemental Plans
• Flexible Spending Account (Medical and Dependent Care)
• Health Savings Account
• 401K Retirement Plan
• Employee Assistance Program (EAP)
• Employee Discounts
• Ramsey SmartDollar Program
• Referral Program
• Tuition Assistance
• Paid Time Off
• 8 Paid Company Holidays

Physical Demands:

• The physical demands described here are representative of those that must be met by an employee to successfully perform the primary functions of this job. While performing the duties of this job, the employee may be required to frequently stand, walk, sit, bend, twist, talk, and hear. There may be prolonged periods of sitting, keyboarding, reading, as well as driving or riding in transport vehicles. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include reading, distance, computer, and color vision. Talking and hearing are essential to communicate with patients, vendors, and staff.

Other:

All employees must uphold the confidentiality of protected health information and follow all HIPAA policies. This position has access to sensitive information and a breach of information may be grounds for immediate termination.

We are an equal-opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.