Dispatcher

Purpose of the Role The Dispatcher plays a key role in ensuring the efficient, safe, and timely transportation of AV equipment to and from customer and vendor locations. Reporting to the Floor Manager, this position is responsible for coordinating CDL and Non-CDL drivers, optimizing transportation logistics, and maintaining detailed delivery and return documentation—all while promoting safety and accountability. Daily Dispatching Coordinate and assign transportation drivers (LMG and third-party) using schedules, contracts, cross-rental forms, return documentation, and vendor memos. Trip Planning & Route Optimization Create efficient and cost-effective routing plans to ensure timely pickups and deliveries while complying with legal parameters (weight limits, speed regulations, and driver hours). Driver Communication & Safety Reinforce safety compliance daily. Maintain open communication with drivers and the Floor Manager to ensure any incidents, delays, or unexpected events are reported immediately. Shipping & Receiving Coordination Handle incoming and outgoing shipments through approved carriers (FedEx, UPS, etc.). Prepare labels, complete logs, and maintain organized records for each transaction. Load Oversight & Freight Handling Assist in loading/unloading trucks, ensuring secure positioning of AV equipment to prevent damage in transit. Oversee staging and identification of returned products using color-coded systems. Returns & Strike Coordination Dispatch drivers for return pickups post-show. Ensure returned gear is staged correctly and documented as per operational procedures. Vehicle Maintenance Oversight Develop and enforce schedules for routine vehicle inspections. Hold drivers accountable for inspection accuracy and completion. Process run-related expenses as needed. Freight Logistics Support Coordinate air freight pickups and venue deliveries as directed by technicians or management. Arrange follow-on shipments to other shows or home base locations when required. Mentorship & Professionalism Model and promote a professional attitude and appearance. Champion a collaborative team culture and serve as a mentor to newer team members. Qualifications & Competencies Strong organizational and communication skills Solid understanding of transportation regulations and compliance Ability to multitask and respond to real-time logistics needs Forklift experience and/or DOT knowledge is a plus Experience in AV, logistics, or warehouse operations preferred Comfortable with freight software, delivery documentation, and shipment tracking At LMG , we don’t just move equipment—we move experiences. From world‑class AV systems to unforgettable shows, our team powers what’s possible. If you thrive in a fast‑paced logistics environment and enjoy solving challenges on the move, this role puts you at the center of the action. We offer a comprehensive benefits package for full‑time employees, including: 12 Days of Paid Time Off (PTO) + 8 Paid Holidays Medical, Dental, Vision, Life & Disability Insurance Flexible Spending Account (FSA) 401(k) Retirement Savings Plan Jury Duty & Bereavement Pay LMG is a Tobacco‑Free and Drug‑Free Workplace and an Equal Opportunity Employer . We participate in E‑Verify and comply with all applicable labor and leave laws, including FMLA . For more on FMLA, visit: Preferred Class A Driver's License Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor. #J-18808-Ljbffr