Remote Vietnamese-English Customer Experience Specialist

Alignment Health

Alignment Health is seeking a Customer Experience Specialist for a remote role serving members across the contiguous United States. You will address benefits, eligibility, and service questions with empathy, documenting interactions in real time and following through to resolution. You will own each member contact end-to-end, strive for first-call resolution, and support outreach programs to improve engagement and education while upholding HIPAA compliance and confidentiality. #J-18808-Ljbffr

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Vacancy posted 4 days ago

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