Quality Assurance Manager

Job Description:

Industry: Manufacturing & Production

Job Category: Manufacturing - Quality

• You ensure quality in the factory and are responsible for meeting quality targets. You are fully responsible for the people, machinery and the identification and elimination of quality losses and problems in the department. You grow your team's capabilities and coordinates departmental activities in accordance with corporate standards, local requirements and ISO standards. In this role, you report directly to the plant manager with dotted line responsibility to corporate quality.

Hiring Requirements

Job Details

• Job Profile
  Job Profile
  • Manager, Supply Chain Quality Assurance-12
• Job Families for Job Profiles
  Job Families for Job Profiles
  • Supply Chain Quality Assurance
• Worker Sub-Type
  Worker Sub-Type
  • Regular
• Worker Type
  Worker Type
  • Employee
• Time Type
  Time Type
  • Full time
• Compensation Grade
  Compensation Grade
  • 12
• Primary Location
  Primary Location
  • Plant - Indianapolis, USA
• Primary Job Posting Location
  Primary Job Posting Location
  • Indianapolis, Indiana, United States
• Additional Locations
  Additional Locations
  (empty)
• Additional Job Posting Locations
  Additional Job Posting Locations
  (empty)
• Scheduled Weekly Hours
  Scheduled Weekly Hours
  40
• Work Shift
  Work Shift
  (empty)
• Recruiting Start Date
  Recruiting Start Date
  06/22/2025
• Target Hire Date
  Target Hire Date
  06/22/2025
• Target End Date
  Target End Date
  (empty)

Additional Information

• Union Membership from Job Profile
  Union Membership from Job Profile
  (empty)
• Allowed Unions from Job Profile
  Allowed Unions from Job Profile
  (empty)

Collective Agreement Details

• Collective Agreement
  Collective Agreement
  (empty)

• Job Description
  Job Description
  Are You Ready to Make It Happen at Mondelēz International?
  Join our Mission to Lead the Future of Snacking. Make It With Pride.
  You ensure quality in the factory and are responsible for meeting quality targets. You are fully responsible for the people, machinery and the identification and elimination of quality losses and problems in the department. You grow your team's capabilities and coordinates departmental activities in accordance with corporate standards, local requirements and ISO standards. In this role, you report directly to the plant manager with dotted line responsibility to corporate quality.
  How you will contribute
  You will ensure that all quality objectives, goals and targets in the factory (including regional and global commitments) are met. You will develop and track your department's budget and eliminate losses. With your team, you will conduct regular plan-do-act-check assessments to plan how targets will be met, executing the plan and periodically checking and taking action to stay on track. In addition, you will ensure that there is strict adherence with all appropriate laws, food safety quality standards and consumer requirements of all manufactured products and manage crisis situations internally and externally in ways that support the company's image, policies and business. As a people leader, you are responsible for recruitment and structuring of the department to ensure there are sufficient resources to deliver on plant objectives, set and assess performance goals, and coach and mentor team members.
  What you will bring
  A desire to drive your future and accelerate your career and the following experience and knowledge:
  • Relevant experience (operations, quality and/or R&D)
  • Project management and managing multiple priorities
  • Commercial strategy process, product/package development process, food safety, plant commercialization, ingredient and package technology and training and coaching technical material
  • Communicating effectively and leading cross-functional teams
  • Statistical processes and problem-solving techniques
  • Working with external manufacturing suppliers to ensure compliance to our policies and procedures and technical vendors to support compliance
  • Working with customers on quality related issues
• Additional Job Description
  Additional Job Description
  What extra ingredients you will bring:
  
  • Relevant experience in operations, quality and/or R&D
  • Project management and managing multiple priorities
  • Understanding of the commercial strategy process, product/package development process, food safety, plant commercialization, ingredient and package technology, coaching, and training in technical material
  • Communication skills and leading cross-functional teams
  • Statistical processes and problem-solving techniques
  • Working with customers on quality related issues
  • Working with service-vendors' technical equipment to support compliance
  More about this role
  • Manage and develop a team of quality and sanitation professionals
  • Monitors Quality Systems to ensure compliance to food safety and regulatory requirements for all in process and finished goods
  • Maintain robust food safety programs (e.g HACCP and pre - requisite programs)
  • Routine and primary interact with regulatory representatives at the facility
  • Leader of the Integrated Lean Six Sigma Quality Pillar, driving to a defect eradication culture
  • Ensure deployment of fact-based internal auditing program
  • Lead a robust Corrective and Preventative Action program to drive continuous improvement.
  • Actively supports the Plant's Daily Management Systems (DMS) with focus on driving quality improvement across the product profile
  • Develop and maintain quality key performance indicators (KPI's) and track accordingly
  • Lead monthly quality management system review with plant leadership team
  • Implement Consumer Inspired Quality programs such as sensory programs, quality culture and analytical equipment upgrade and maintenance.
  • Ensure standard work through development of work documentation and training to standards
  • Ownership of customer/consumer complaint investigation
  • Leader for SSMT investigation at the plant and escalate the early warnings per policy.
  Education / Certifications:
  • Minimum 7+ years of Quality experience in food / pharma industry.
  • Minimum of 5 years of demonstrated leadership position in a Manufacturing Plant
  • Education: BS Food Science or related required
  • Proven leadership experience required
  • Growth mindset
  • Experience with sanitation is required
  • Experience with compliance systems, food defense systems, audit and budgeting
  • Experience with GFSI - FSSC, Organic, Kosher, and Rainforest Alliance implementation and compliance is required.
  Job specific requirements: Onsite
  Travel requirements: Less than 5%
  Work schedule: Monday- Friday- Must be flexible with work hours as needed

Skills and Certifications [note: bold skills and certification are required]
Education: BS Food Science or related required
Minimum of 5 years of demonstrated leadership position in a Manufacturing Plant
Strong audit and audit program development in manufacturing setting preferred
Experience with sanitation is required

Security Clearance Required: No

Visa Candidate Considered: No

Compensation

- USD ,400 to ,967

*** Never repost ***

Full-time

Benefits - Full

Relocation Assistance Available - Possible for ideal candidate

Commission Compensation - No

Bonus Eligible - No

Overtime Eligible - No

Interview Travel Reimbursed - Yes

Candidate Details

5+ to 7 years experience

Seniority Level - Mid-Senior

Management Experience Required - Yes

Minimum Education - Bachelor's Degree

Willingness to Travel - Occasionally

Ideal Candidate
Must have strong leadership experience in QA in a manufacturing setting- see all requirements in job description above.