Patient Financial Counselor (052226.13) FULL TIME

Patient Financial Counselor (052226.13) FULL TIME Job Description Posted Friday, May 22, 2026 at 8:00 AM Are you ready to work where breathtaking mountain views meet exceptional care? At Bitterroot Health, we combine the beauty of Montana's Bitterroot Valley with our commitment to high-quality, personalized healthcare. As the largest employer in Ravalli County, Bitterroot Health is deeply woven into the fabric of the Bitterroot Valley, offering accessible care and building lasting relationships with our neighbors. Located in Montana’s scenic Bitterroot Valley between the Bitterroot and Sapphire Mountains, we offer rewarding careers paired with an exceptional outdoor lifestyle. Enjoy top-rated schools, a safe, family-friendly community, and year-round recreation including hiking, fishing, skiing, biking, and access to nearby rivers, trails, and lakes in one of Montana's most stunning regions. Our Employee Connections & Wellness Team is dedicated to supporting our staff by providing resources and activities that promote occupational, physical, emotional, social, and inclusionary well-being. We believe that your happiness is key to success, which is why we also host regular employee gatherings to foster community and connection. Grow with us! From tailored pathway training in nursing, laboratory, and surgical departments to scholarships and tuition reimbursement, we are invested in your success. Join a team recognized for excellence! See for yourself HERE ! Named a 2025 top 20 in the nation Critical Access Hospital by the National Rural Health Association. Voted 'Bitterroot’s Best Employer' in 2022 and 2023, we were also honored as the #1 Employer of Choice for large companies in Montana in 2022. If you're passionate about making a difference in healthcare while enjoying the unmatched beauty of Montana, Bitterroot Health is the place for you. Discover the rewarding career you deserve— apply today! Patient Financial Counseloropportunity in beautiful Hamilton, Montana!! Bitterroot Health is seeking candidates to fill aFinancial Counselor position in our Patient Financial Services department. The Financial Counselor is responsible for providing patients with a positive financial experience by helping patients navigate and understand insurance benefits and potential financial liability. Financial Counselors are the patient’s point of contact for financial assistance questions. The Financial Counselor collects payments, sets up payment arrangements as appropriate, creates estimates, advises patients in person and over the phone on their insurance benefits and coverage, and in some cases, assesses patient referrals for appropriateness. The incumbent assists patients with eligibility for government programs, Bitterroot Health’s financial assistance program, and other options for managing high medical liabilities. Minimum Qualifications: Education: High School graduate or equivalent required. Associate degree in business related field highly desired, CMS’ Certified Application Counselor certification preferred, and required to obtain in the first 90 days of employment. Job Knowledge/Skills/Abilities : Familiarity with medical billing/collections and healthcare insurance preferred Experience: One (1) year’s work experience in a physician office or hospital setting preferred. Schedule: Full-time, 40 hours/week Benefits: This position is eligible for the full-time benefit package #J-18808-Ljbffr Bitterroot Health