American Girl Retail Asset Protection Associate SeasonalTemporary

Job Description The Asset Protection Associate is located at the AG Retail Flagship Chicago location and reports directly to the Retail Asset Protection Manager. This position is responsible for maintaining a safe environment for American Girl customers and employees, as well as safeguarding company assets. The individual must be able to multi‑task, have outstanding communication skills, and exhibit a high level of compassion and understanding while maintaining a professional detachment. What Your Impact Will Be Maintain a safe environment for customers and store employees by monitoring and correcting safety concerns and controlling or guiding customer traffic when needed. Provide external and internal customer service in a positive, friendly, and professional manner and diffuse escalated situations. Prevent the loss of company assets through surveillance, conducting employee package checks and trash checks, and be knowledgeable of civil and criminal laws pertaining to retail security. Serve as a safety mentor for store employees, leading by example. Qualifications Must be available to work evening, overnight, weekend, and holiday shifts. One to two years of loss prevention, law enforcement, criminal justice, military, or security experience, preferred. State‑specific license, if applicable. Working knowledge of Microsoft Word, Excel, and Outlook, preferred. Demonstrated ability working with a broad and diverse workforce and customer base, including working with children, preferred. The pay range is indicative of projected hiring range; however base pay will be determined based on a candidate’s work location, skills and experience. Mattel is an Equal Opportunity Employer where we want you to bring your authentic self to work every day. We welcome all job seekers, and all applicants will receive consideration for employment without regard to race, ethnicity, color, national origin, religion, sex, gender, gender identity or expression, sexual orientation, veteran and protected veteran status, disability status, and any other basis protected by applicable federal, state or local law. Pursuant to the Los Angeles Fair Chance Ordinance and the California Fair Chance Act, qualified applicants with arrest or conviction records will be considered for employment. Compensation: $18-$18 #J-18808-Ljbffr Mattel