Restaurant Manager

The Restaurant Manager will oversee and manage the daily operations of the restaurant. We are looking for a results-driven restaurant manager to meet sales goals by hiring and training competent staff, overseeing kitchen operations, and motivating staff during busy hours. To be successful as a restaurant manager you must have excellent interpersonal skills as well as experience in a restaurant environment. A good Restaurant Manager can multitask and remain calm in stressful situations. Inspire your management team and all Kassi team members to bring their very best to Kassi every day. Requirements THE NITTY-GRITTY (The Essential Job Duties): Ability to professionally address customer complaints Oversees food preparation, ensuring compliance with health, safety, food handling, and hygiene standards Ensures customer satisfaction with all aspects of the restaurant and dining experience Handles customer complaints, resolving issues in a diplomatic and courteous manner Ensures compliance with alcoholic beverage regulations Estimates food and beverage costs Manages inventory and purchases food and supplies Conducts daily inspection of restaurant and equipment to ensure compliance with health, safety, food handling, and hygiene standards Periodically evaluates restaurant equipment for repairs and maintenance, schedules for service Hires and trains restaurant staff Organizes and oversees the staff schedules Conducts performance evaluations that are timely and constructive Oversees hiring, discipline, and termination of employees in accordance with restaurant policy Performs other duties as assigned WHAT IT TAKES (The Qualities We Look For) Strong supervisory and leadership skills Excellent interpersonal skills with a focus on customer service Excellent organizational skills and attention to detail Familiarity with food handling, safety, and other restaurant guidelines Proficient with Microsoft Office Suite or related software

MUST HAVE'S

Current, legal, and unrestricted ability to work in the United States High school or equivalent education required Ability to work a flexible schedule 3+ years of hospitality-related experience 2+ years of restaurant manager or leadership experience Current food handler's and TAM cards and other certifications as required by federal/state/local law Familiar with point-of-sale computers and software Comfortable using a computer, navigating Windows, Microsoft Office, and Outlook Email

WOULD BE NICE TO HAVE'S

People management, fostering teamwork, and giving feedback Planning Self-motivated High energy Level Multi-tasking Resolving conflict Verbal communication

THE WORKING CONDITIONS

Standing and walking for long periods of time Lift and carry 50 lbs., carry and balance plates, carry kegs, wine and beer cases as necessary Stand for periods of 8-10 hours Communicate clearly in verbal and written English Bend, squat and stretch in areas of limited space to perform cleaning, organization, and other duties Work in an environment that is subject to varying levels of cold, heat, smoke, and sound. Incumbents are at times subject to hazards such as chemicals; proper safety precautions will be taken You may come into contact with pet hair or dander

VALUABLE TRAITS

50% logical / 50% creative / 100% AWESOME Enjoy working with a team and alone as the situation dictates. Adaptive, Flexible! Embody "great attitude." Unwavering integrity and endless work ethic. Appreciate constructive feedback, as well as graciously providing the same. Tenacious and self-motivated This is not an exhaustive list of duties, responsibilities, and conditions. *Virgin Hotels celebrates diversity and is proud to be an Equal Opportunity Employer* #J-18808-Ljbffr Virgin Hotels