Inside Sales Representative

Job Requirements Works under the direction of the General and Operations Manager Collaborate with the outside salesperson to develop and implement sales strategies to meet branch sales goals Communicate with customers via phone, email, and other channels to understand their needs, provide product information, and address inquiries or concerns Conduct 10+ daily outbound sales calls to prospects and existing customers to generate leads, promote products, and secure orders Build and maintain strong customer relationships by providing exceptional service and support throughout the sales process Assist customers with order placement, pricing, availability, and delivery schedules, ensuring accuracy and satisfaction Coordinate closely with the outside salesperson to follow up on leads, provide sales support, and facilitate customer visits or meetings Process orders accurately and efficiently using our CRM system or order management software Monitor sales metrics, track progress against targets, and provide regular updates to the sales team and management Collaborate with other departments such as logistics, finance, and customer service to resolve issues and ensure smooth order fulfillment Stay informed about industry trends, market conditions, and competitor activities to identify sales opportunities and drive growth Ensure pricing and packing slip matches when receiving or shipping material Determine appropriate billing situations: COD/Cash/CC/Invoice Responsible for daily credit card processing needs and EOM report for credit card sales Provide consistent communication with warehouse personnel to ensure customer needs are met Assist in warehouse and additional functions per General or Operations Manager Collect mail, faxes and Federal Express and distribute Candidate Requirements High school Diploma 3-5 years of Customer Sales Experience Must be fluent in Spanish and English Must possess excellent communication skills Detail Oriented Detailed knowledge of industry processes, materials and costs are vital Ability to learn quickly Must be able to work Monday through Friday 6:30am to 4:30pm with occasional weekend work General Insulation is committed to equal opportunity. We value and embrace diversity and inclusion of all Team Members. #J-18808-Ljbffr General Insulation Company