Director of Crushing Business - North America

Job Description

Position Overview

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ME Elecmetal is seeking a Director of Crushing Business – North America to lead our Crusher Product Management team and drive the strategic, technical, commercial, and financial performance of our crushing product lines.

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This leadership role is responsible for executing product strategies, driving profitable growth, expanding market share, and ensuring exceptional customer support. The Director will work cross-functionally with Sales, Customer Support, Marketing, Engineering, Supply Chain, and Foundry Operations to align business objectives and deliver value-added solutions to customers throughout the mining and aggregates industries.

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The ideal candidate combines deep technical knowledge of crushing equipment and mineral processing with strong commercial acumen, financial accountability, and demonstrated success leading technical and product management teams.

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Key Responsibilities

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Strategic Leadership & Business Performance

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• Develop and execute product management strategies that drive revenue growth, profitability, and market share.
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• Lead the overall technical and commercial performance of crushing product lines across North America.
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• Partner with senior leadership to align product strategies with organizational goals and market opportunities.
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• Monitor product line performance, including order intake, revenue, margins, and operational KPIs.
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• Manage departmental budgets, allocate resources effectively, and report business performance to senior leadership.
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• Identify opportunities to improve product offerings, operational efficiency, and the customer experience.
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Team Leadership & Capability Development

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• Lead, coach, mentor, and develop a high-performing Product Management team.
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• Establish clear performance expectations and promote accountability, collaboration, safety, and customer-centricity.
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• Strengthen technical and commercial capabilities through continuous training and professional development.
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• Standardize technical assessments, proposal development, pricing methodologies, and opportunity qualification processes.
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• Facilitate knowledge sharing across Product Management, Sales, and Customer Support teams.
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Commercial Strategy & Sales Support

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• Oversee product management involvement throughout the sales cycle, including opportunity identification, technical scoping, proposal development, negotiation, closing, delivery, and post-sales support.
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• Provide technical and commercial guidance to Account Managers to support effective selling of products and services.
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• Support high-value and strategically important opportunities through technical evaluation, competitive positioning, pricing strategies, and risk assessment.
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• Drive consistent implementation of sales support processes, tools, and best practices.
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• Collaborate with cross-functional stakeholders to deploy value-added solutions, including VAES and ME Fit Systems programs.
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Operational Excellence & Risk Management

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• Ensure alignment between Product Management, Engineering, Supply Chain, Foundry Operations, and commercial teams.
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• Drive continuous improvement in product management processes, technical standards, and customer support.
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• Ensure compliance with company policies, industry regulations, and safety requirements.
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• Identify and mitigate commercial, technical, and operational risks.
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• Support organizational change initiatives and improvements to business processes.
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Required Qualifications

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• Bachelor's degree in Mechanical, Mining, Metallurgical, Industrial Engineering, or a related engineering discipline.
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• Minimum of 10 years of experience in mining, aggregates, mineral processing equipment, or aftermarket services, preferably in technical-commercial roles.
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• At least 5 years of leadership experience managing technical, commercial, or product management teams.
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• Strong understanding of mineral processing equipment, consumables, and aftermarket product lines, including crusher and mill liners, spare parts, services, and capital equipment.
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• Demonstrated ability to develop and execute business strategies that improve profitability, market share, and operational performance.
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• Strong financial and business acumen, including experience managing budgets, revenue targets, margins, and performance metrics.
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• Proven ability to lead cross-functional teams and build effective relationships with customers and internal stakeholders.
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• Strong analytical, problem-solving, negotiation, and decision-making capabilities.
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• Experience with CRM systems, ERP platforms, and relevant industry software.
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• Excellent written and verbal communication and presentation skills.
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• English language proficiency.
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• Ability and willingness to travel significantly to mine sites, including occasional weekend and overnight travel.
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Preferred Qualifications

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• Master's degree in Engineering, Business Administration, or a related discipline.
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• Extensive technical knowledge of crushing equipment operations, maintenance, and applications.
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• Experience with mill circuit optimization, including JKSimMet or similar simulation tools.
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• Familiarity with mineral processing simulation software and modeling techniques.
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• Experience leading organizational change, restructuring teams, or improving technical and product management processes.
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• Strong background in product development, competitive analysis, requirements analysis, sales planning, and customer-focused solutions.
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• Experience collaborating across multiple locations, functions, and global teams.
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• Demonstrated commitment to continuous professional development and industry engagement.
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