Data Entry Specialist - Lockbox Operations (Night Shift)
Veterans Sourcing Group
Job Description
Job Description
JOB DESCRIPTION
Document Management / Data Entry Specialist – Lockbox Operations
Pay Rate: $21.62/hr W2
Location: Chicago, IL, United States
Duration: 12 Months
Work Arrangement: 100% On-Site – 5 Days/Week
Updated Schedule – September 3, 2026
Third Shift – OPEN
- Thursday–Monday
- 9:00 PM–5:30 AM
Important Requirement
- Previous DE (Data Entry) experience is required to be considered for this position.
Parking / Transportation
- Parking is available in the building's garage for approximately $100/month for third-shift employees.
- Other parking garages are available farther away.
- Candidates may also consider public transportation .
Job Summary
The Document Management / Data Entry Specialist will be responsible for handling complex files, preventing and resolving client escalations, performing production and support functions, accurately entering data, and assembling documents.
The role requires strong attention to detail and the ability to work efficiently across multiple workstreams and systems while meeting established SLA deadlines .
- Proactively address production issues and handle complex client escalations .
- Prioritize and organize workload to maximize effectiveness, efficiency, and productivity.
- Monitor and review documentation against established requirements.
- Resolve peer and customer escalations and inquiries.
- Execute policies and procedures related to document management .
- Perform accurate data entry using a full keyboard and 10-key numeric keypad .
- Accurately key information while meeting required SLA deadlines.
- Proactively communicate and escalate issues, including:
- Computer system problems
- Inaccurate information
- Out-of-balance transactions
- Other production-related issues
- Work across multiple systems, workstreams, and production processes.
- Use reporting and available tools to support daily job functions.
Desired Qualifications
- Previous data entry experience required.
- Familiarity with lockbox products , particularly healthcare-related lockbox operations.
- Familiarity with medical terminology .
- Strong attention to detail and accuracy.
- Ability to manage multiple priorities in a production-driven environment.
- Strong organizational and problem-solving skills.
- Ability to meet strict deadlines and SLA requirements.
- Comfortable working with computer systems and numeric keypad data entry.
Work Environment
- Fully on-site, 5 days per week.
- Third-shift schedule: Thursday–Monday, 9:00 PM–5:30 AM .
- Candidates must be comfortable working overnight hours.
Vacancy posted 1 day ago
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