HR Manager

Job Description

Job Description

POSITION TITLE: Human Resource Manager

REPORTS TO: Chief Administrative Officer

FLSA STATUS: Exempt (full-time)

DEPARTMENT: Administration

LOCATION: Grow West MD (975 Kelly RD & 213South Walnut Place)

POSITION SUMMARY: 

The Human Resources Manager is responsible for overseeing and managing the day-to-day human resources functions of Grow West MD. This position serves as a key resource to employees and management and is responsible for supporting compliance with applicable federal, state, and local employment laws, regulations, company policies, and workplace requirements.

The Human Resources Manager partners with the Chief Administrative Officer, Compliance Officer, department managers, and employees to develop and implement effective HR practices and programs. This position oversees recruiting, employee onboarding, employee relations, payroll administration, benefits and retirement plan administration, employee records, workers' compensation and unemployment claims, MCA and MSP badging, HR systems, and other human resources functions.

The Human Resources Manager is expected to exercise sound judgment, maintain strict confidentiality, communicate effectively, and demonstrate a high degree of professionalism, organization, accuracy, and discretion when handling employee and company matters.

WORK SCHEDULE :

This is a full-time exempt key position and may require shift flexibility to include weekend and evenings depending on events and projects.

 

RESPONSIBILITIES WILL INCLUDE:

 

• Manage and oversee the day-to-day human resources functions of Grow West MD.
• Serve as a primary HR resource for employees, supervisors, managers, and leadership.
• Support compliance with applicable federal, state, and local employment laws and regulations.
• Maintain a working knowledge of Maryland and applicable federal employment laws and regulations.
• Demonstrate an understanding of state and federal regulations as they pertain to the business.
• Partner with the Compliance Officer to support compliance with OSHA requirements and applicable workplace safety standards.
• Assist management in the development, implementation, and consistent application of HR policies, procedures, and practices.
• Maintain confidential employee and company information in accordance with company policies and applicable requirements.
• Identify opportunities to improve HR processes, employee engagement, workplace efficiency, and organizational effectiveness.

RECRUITING & STAFFING

• Partner with the Chief Administrative Officer and department managers to develop and implement effective recruiting and staffing strategies.
• Coordinate the recruitment process, including job postings, candidate communications, interviews, background requirements, selection, and pre-employment activities.
• Work with hiring managers to identify staffing needs and ensure positions are filled in a timely and effective manner.
• Support consistent and professional candidate experiences throughout the recruitment process.
• Ensure required employment documentation is completed accurately and timely.

NEW-HIRE ONBOARDING & TRAINING

• Manage the new-hire onboarding process from offer acceptance through completion of required onboarding activities.
• Work closely with hiring managers to coordinate new-hire orientation, training, required documentation, and certifications.
• Ensure new employees receive professional, organized, and positive onboarding experience.
• Coordination required HR, compliance, safety, and company policy training as applicable.
• Ensure new-hire records are complete and maintained appropriately.
• Follow up with managers and new employees to support successful integration into the organization.

EMPLOYEE RELATIONS & PERFORMANCE MANAGEMENT

• Serve as a resource to employees and management regarding workplace policies, procedures, performance, and employee relations matters.
• Handle employee relations matter professionally, consistently, and confidentially.
• Partner with the Chief Administrative Officer and appropriate managers regarding employee coaching, corrective action, disciplinary matters, and performance concerns.
• Assist management by addressing workplace conflicts and employee concerns.
• Support the consistent and fair application of company policies and procedures.
• Maintain appropriate documentation related to employee relations and performance matters.
• Escalate significant or sensitive employee relations matters to the Chief Administrative Officer as appropriate.
• Promote a positive, respectful, and productive workplace environment.

PAYROLL ADMINISTRATION

• Manage and oversee the company’s payroll administration process, ensuring employees are paid accurately and timely.
• Review payroll information, including employee hours, timekeeping records, pay rates, deductions, bonuses, and other payroll-related adjustments.
• Coordinate with managers to ensure employee time and attendance records are accurate and submitted within established payroll deadlines.
• Maintain accurate payroll and employee compensation records within the company’s HR and payroll systems.
• Coordinate new-hire payroll setup and employee changes, including compensation changes, promotions, transfers, and terminations.
• Ensure payroll-related changes are properly documented and communicated to the appropriate payroll provider or internal personnel.
• Respond to employee questions regarding payroll, pay statements, deductions, timekeeping, and other payroll-related matters.
• Research and resolve payroll discrepancies in a timely and confidential manner.
• Coordinate with the Chief Administrative Officer, payroll provider, and other appropriate parties regarding payroll-related matters.
• Assist with payroll-related audits, reporting, reconciliations, and compliance requirements as needed.
• Maintain the confidentiality and security of employee compensation and payroll information.

AUDIT & ACCOUNTING SUPPORT

• Assist the Accounting Department with preparing, gathering, and providing HR-related reports, records, and documentation as required for internal and external audits.
• Coordinate with Accounting to ensure requested employee, payroll, benefits, and other HR-related information is accurate, complete, and provided within required deadlines.

BENEFITS & RETIREMENT PLAN ADMINISTRATION

• Manage and maintain the company’s employee benefit and retirement plan administration processes.
• Manage and maintain the company’s retirement plan, including employee enrollment, changes, required documentation, and coordination with plan providers.
• Serve as a primary point of contact for employees regarding general benefits and retirement plan questions.
• Coordinate employee benefit enrollment and status changes associated with new hires, qualifying events, transfers, and terminations.
• Maintain accurate and confidential benefits and retirement plan records.
• Coordinate with benefit and retirement plan providers to address employee questions, changes, discrepancies, and administrative matters.
• Assist with required benefits and retirement plan reporting, audits, and compliance activities.
• Maintain current plan documentation and employee communications.
• Ensure benefits and retirement plan information is communicated accurately and timely to employees.

MCA BADGING & ACCESS MANAGEMENT

• Manage and oversee the MCA badging process for all new hires and existing employees.
• Coordinate the initial MCA badging process for new employees as part of the onboarding process.
• Ensure required documentation, approvals, and badging requirements are completed accurately and timely.
• Manage employee badge renewals, replacements, updates, and status changes as required.
• Maintain accurate and confidential records related to employee MCA badges and access requirements.
• Coordinate with management and appropriate personnel regarding employee access, badge activation, suspension, or deactivation based on employment status and company requirements.
• Ensure badging procedures are followed consistently and in accordance with applicable company policies and MCA requirements.
• Monitor outstanding badging requirements and communicate necessary actions to employees and managers.
• Coordinate with the Chief Administrative Officer regarding escalated or sensitive badging and access matters.
• Ensure employee badges and related access credentials are collected or deactivated promptly upon separation or when otherwise required.

SECURITY STAFF BADGING & TRAINING

• Manage and oversee the MSP badging process for all new security staff, ensuring that required documentation, applications, and approvals are completed accurately and timely.
• Coordinate required security staff training at Allegany College in collaboration with the Chief of Security and each new security employee.
• Work with the Chief of Security and new security staff to schedule required training and ensure all applicable training requirements are completed as part of the onboarding process.
• Maintain accurate records of MSP badging and required security training for all applicable employees.
• Monitor outstanding badging and training requirements and communicate necessary actions to the employee, Chief of Security, and appropriate management personnel.
• Coordinate badge renewals, replacements, updates, and other required badging activities for security staff.
• Ensure required badging and training documentation is maintained in accordance with company policies and applicable requirements.

WORKERS' COMPENSATION & UNEMPLOYMENT

• Manage workers’ compensation claims and coordinate related documentation, communications, and follow-up.
• Manage unemployment claims and responses.
• Coordinate with employees, managers, insurance representatives, and applicable agencies as necessary.
• Maintain accurate records related to workers’ compensation and unemployment matters.
• Communicate significant or sensitive claims matters to the Chief Administrative Officer as appropriately.

HR SYSTEMS & RECORDS MANAGEMENT

• Maintain accurate and confidential employee personnel records.
• Maintain employee information within the company’s HRIS and other applicable systems.
• Utilize and administer online HR systems such as ADP.
• Ensure employee records, employment documentation, and HR information are accurate and up to date.
• Maintain appropriate documentation related to hiring, onboarding, employee changes, performance, disciplinary actions, compensation, benefits, and termination.
• Prepare HR reports, spreadsheets, correspondence, and other documentation as needed.
• Ensure employee information is handled in accordance with company confidentiality and recordkeeping requirements.

TRAINING & COMPLIANCE ADMINISTRATION

• Manage and maintain the company’s Zywave training platform , including assigning, monitoring, and maintaining required employee training.

• Coordinate and administer annual OSHA, Human Resources, and other required compliance training through Zywave.
• Monitor employee training completion and follow up with employees and managers regarding outstanding or overdue training requirements.
• Maintain accurate training records and documentation for compliance and audit purposes.
• Work with management and the Compliance Officer to identify and assign required training based on employee roles, regulatory requirements, and company policies.
• Assist with preparing training completion reports and documentation as needed for internal and external audits.

I-9 EMPLOYMENT ELIGIBILITY VERIFICATION

• Manage and oversee the company’s Form I-9 employment eligibility verification process for all applicable employees.
• Ensure Form I-9 requirements are completed accurately and within applicable federal deadlines as part of the new-hire onboarding process.

• Provide employees with the required Form I-9 and instructions and communicate applicable requirements for completing the employment eligibility verification process.
• Review completed Form I-9 documentation for completeness and accuracy and follow up promptly on missing, incomplete, or incorrect information.
• Complete the employer’s required Form I-9 verification responsibilities in accordance with applicable federal requirements.
• Ensure appropriate documentation is reviewed and recorded in accordance with Form I-9 requirements and applicable federal guidelines.
• Maintain Form I-9 records separately and securely from general personnel files, with access limited to authorized individuals.
• Monitor Form I-9 records and retention requirements and ensure records are retained and disposed of in accordance with applicable federal requirements.
• Track and manage required Form I-9 reverifications and employment authorization documentation when applicable.