Lead AV Technician

Company Overview We are partnering with a well-established custom integration company serving luxury residential clients throughout South Florida. This growing integrator specializes in premium smart home technology, lighting control, networking, security, audio/video, and automation solutions. Their reputation has been built by delivering exceptional craftsmanship, maintaining long-term client relationships, and investing in a team that takes pride in doing things the right way. Why Join Us? Be Part of a True Team: Join a close-knit company where everyone works together toward a common goal. There are no egos—success is shared, challenges are tackled together, and every team member is valued. Work Alongside Industry Veterans: Learn from experienced professionals who have spent their careers in the custom integration industry and are passionate about mentoring the next generation of technicians. Take Ownership of Your Projects: From system deployment and commissioning to client handoff and ongoing service, you'll have the opportunity to see projects through from start to finish while building lasting relationships with your clients. Grow Your Technical Skills: Expand your expertise across networking, lighting control, automation, security, and AV technologies while working on high-end residential projects. Join a Company That Invests in Its People: Whether it's providing quality equipment, supporting professional development, or creating opportunities for advancement, this company is committed to helping its team succeed. Enjoy a Strong Company Culture: This is a company that works hard and enjoys celebrating together, from company gatherings to team outings. They believe great teams are built both on and off the job site. Position Overview Our partner is seeking an experienced Lead Technician capable of taking residential projects from final trim through commissioning and client handoff. This individual will serve as the lead on assigned job sites, oversee junior technicians, deploy networks, configure integrated systems, troubleshoot issues, and ensure every installation reflects the company's high standards. The ideal candidate enjoys both the technical and physical aspects of the industry. Whether it's programming a system, deploying a network, completing a trim-out, climbing into an attic, or digging a trench when necessary, everyone contributes to the success of the project. Responsibilities Lead residential AV, lighting control, networking, and automation installations from final trim through project completion Configure and deploy residential networks including router, switch, and Wi-Fi setup Program and commission Control4, Lutron, and Crestron Home systems Complete system testing, troubleshooting, and quality assurance before client handoff Perform customer walkthroughs and provide end-user training as needed Build and maintain long-term relationships with clients by supporting ongoing service needs Mentor and train junior technicians while maintaining accountability for job site performance Read project documentation, identify discrepancies, and proactively communicate potential issues Install and troubleshoot residential security and intrusion systems when required Assist with pre-wire, trim, rack building, camera installation, conduit work, and other field tasks as needed Maintain organized work areas, company vehicles, and installation standards Represent the company professionally while interacting with homeowners, builders, designers, and trade partners Required Experience Proven experience leading residential custom integration projects Strong residential networking knowledge with the ability to independently deploy and troubleshoot networks Experience programming and configuring: Lutron HomeWorks and/or RadioRA 3 Control4 Ability to independently complete projects with minimal supervision Strong troubleshooting skills across AV, networking, lighting control, and automation systems Excellent communication and customer service skills Professional appearance with strong interpersonal skills A proactive mindset and willingness to speak up when something doesn't look right Preferred Qualifications Experience with hardwired residential security systems Familiarity with Resideo, Elk, Alarm.com, or similar security platforms Industry certifications from manufacturers such as Lutron, Control4, Crestron, networking vendors, or security platforms Electrical or low-voltage licensing is a plus Who Will Thrive Here The ideal candidate: Loves the custom integration industry and takes pride in their work Enjoys mentoring less experienced technicians Is comfortable wearing multiple hats throughout a project Doesn't believe any task is beneath them Can think critically without needing constant direction Values teamwork over ego Wants to grow alongside a company that is continuing to expand If you're looking for a role where you'll only program systems and never climb a ladder, enter an attic, or help with installation work, this position will not be the right fit. Physical Requirements Ability to climb ladders and work in attics and crawl spaces Lift and carry equipment and materials throughout the workday Perform physically demanding installation tasks including conduit work, trenching, and equipment installation when necessary Work safely in residential construction environments Benefits Competitive hourly compensation Paid Time Off Paid company holidays Monthly healthcare stipend Company-branded service vehicles for daily use Mileage reimbursement when personal vehicle use is required Company-provided corded power tools and specialty equipment Opportunity to mentor junior technicians and continue advancing your technical skills Potential relocation assistance for the right candidate already planning to move to South Florida Overtime Opportunities Compensation $35.00–$45.00 per hour, based on experience, certifications, and technical capabilities. Schedule Full-Time Typical workload averages 45–50 hours per week Occasional out-of-state travel (less than 10%) Projects primarily located throughout Fort Lauderdale to Jupiter