Collector

We are a professional staffing firm, working with organizations across the country to place exceptional candidates. Currently, we have a Collector opportunity with a nationally recognized healthcare system that combines cutting-edge medical innovation with compassionate, patient-centered care, offering rewarding career growth in a supportive environment.


The Collector is responsible for the specific duties listed below.


Your specific duties will include:

• Perform collection activities for assigned accounts under general supervision and according to established procedures.
• Contact patients, insurance companies, attorneys, employers, and Physicians to resolve payment difficulties or arrange satisfactory payment plans.
• Contact patients and insurance company representatives by telephone or through correspondence to check the status of claims, obtain insurance information, check on interim billings, and counsel patients on financial arrangements.
• Maintain collection files on the accounts receivable system by entering detailed records consisting of any pertinent information needed for collection follow-up.
• Process accounts for write-off by conducting thorough research to determine if they qualify and presenting complete documentation to the Billing and Collections Manager for approval.
• Counsel patients regarding accounts and respond to patient inquiries.
• Receive, review, and respond to correspondence related to accounts, taking action as required.

Required qualifications for the position include:

• High School diploma or equivalent.
• 3-5 years' experience.
• Medical collections knowledge, specifically collections from insurance companies.
• EPIC HB Resolute and Claims experience is a must.

Pay Rate : $20.00 per hour


Compensation may vary outside of this range depending on a number of factors, including a candidate's qualifications, skills, competencies and experience, and location. Employees have access to healthcare benefits including medical, dental and vision as well as a 401(k) plan.


Let one of our recruiters assist you in finding and preparing for interviews with our clients. Whether you are interested in a direct hire, temp-to-hire, or temporary position, Workway can help you to put your best foot forward. Contact us today!


Workway, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by applicable laws, regulations and ordinances. For our complete EEO & Pay Transparency statement, please visit To receive state and federal compliance posters, e-mail View email address on click.appcast.io or call View phone number on click.appcast.io.