Door Staff / Concierge Role. Flex hours

Job Description

Job Description

Now Hiring: Luxury Door Staff / Concierge 

Do you have the polish of a Ritz-Carlton professional and the confidence to be the first impression in a luxury residential community?

We?re looking for exceptional Door Staff who can deliver five-star service while keeping things running smoothly behind the scenes. This is not a typical front desk job?it?s a role for someone who thrives on excellence, multitasks with ease, and anticipates needs before they?re spoken.

Flexible Coverage Role
This position is part of our temporary coverage team, supporting a select group of luxury residential buildings. Your schedule will fluctuate based on client needs, which may include evenings, weekends, or holidays. Flexibility is essential, as you?ll be stepping into different properties and ensuring each one receives the same five-star level of service.

What You?ll Do:

Warmly greet and assist residents, guests, and visitors with a genuine, professional demeanor.

Manage building access & security with discretion.

Deliver concierge-level support by assisting with deliveries, arranging transportation, and addressing resident requests, with thorough documentation to maintain seamless service and accountability.

Handle deliveries, transportation requests, and resident needs like a pro.

Anticipate needs and resolve issues before they arise, embodying a true hospitality mindset.

Keep the lobby pristine and welcoming at all times.

What We?re Looking For:

Experience in luxury hospitality, concierge, or front desk preferred

Impeccable grooming, communication, and service skills

Calm under pressure, quick on your feet, always professional

The ability to make every interaction feel five-star

Why Join Us:

Competitive pay

Growth opportunities

Professional training to elevate your skills to a world-class level

Be part of a team that sets the gold standard in luxury service

Ready to bring hospitality excellence to the front door? Apply today and become the standard everyone else tries to match.

Pay Rate from $18 - $21/hr 

Requirements

Qualifications

Valid Illinois PERC Card

Completion of the 20-hour Security Guard Certification

High School Diploma or equivalent; College degree preferred

Minimum 2 years of experience in a high-impact guest service environment; prior door staff experience a plus

Self-motivated with strong multitasking skills, while maintaining a calm and approachable presence

Proven ability to resolve issues with discretion and professionalism

Impeccable professional appearance paired with a positive, outgoing, and attentive demeanor

Customer service focused, with a genuine passion for delivering five-star service