Director, Operations
$154.5k - $193.25kMesa Laboratories
Are you looking for an opportunity to make a difference? At Mesa Labs we’re passionate about protecting the vulnerable by enabling scientific breakthroughs, ensuring product integrity, increasing patient and worker safety, and improving quality of life around the world.
At Mesa Labs we offer competitive wages, including potential bonus opportunities, equity awards, commission, and a comprehensive benefits package based on the position.
Base Compensation Range: $154,500.00 to $193,250.00 USD
*In addition, you qualify for:
- Annual bonus opportunity of 22% based on company performance.
- Annual equity award of $30K.
Outstanding Benefits and Perks:
We are proud to offer a variety of benefits that meet the diverse needs of our employees:
- Eligible for benefits the first day of the month after you start
- Tiered Medical, Dental and Vision Insurance options, Health savings (HSA), healthcare & dependent care flexible spending (FSA) accounts
- Company paid short term and long-term disability (unless covered by a state disability plan)
- Company paid life insurance and AD&D
- Flexible Time Off Policy
- Paid sick leave of 48 hours per calendar year
- Eligible employees may receive four (4) weeks paid Care Giver leave after 1 year of service or in accordance with state leave laws
- 401(k) plan that provides a 4% Safe Harbor company match on a 4% employee contribution that begins on Day 1
- Employee Wellness and Financial Assistance Resources through Cigna and NY Life
- Nine (9) paid company holidays per year
Agena: Agena Bioscience® empowers research laboratories worldwide to deliver scalable targeted genomic data. Our open, advanced platform, the Mass ARRAY® System, provides researchers with insights through a highly multiplexed solution in the areas of mutation profiling, liquid biopsy, pharmacogenetics, and more.
Job Summary:
The Director of Operations serves as the senior operational leader for the site, responsible for Manufacturing, Supply Chain, Production Planning, Warehouse, Facilities, Operational Excellence, and the Quality and Regulatory organization. Reporting directly to the VP/General Manager of the business, this role is accountable for building a high-performing operation that delivers safe, compliant, efficient, and scalable manufacturing while supporting the company's strategic growth objectives.
This leader serves as a key member of the site leadership team, partnering closely with Engineering, Product Development, Product Management, Commercial, Finance, Regulatory Affairs, and Customer Support to translate business strategy into operational execution. The Director is responsible for balancing customer commitments, operational performance, financial objectives, and regulatory compliance while developing future leaders and fostering a culture of accountability and continuous improvement.
What You'll Own:
- Provide strategic and day-to-day leadership for Manufacturing, Supply Chain, Production Planning, Warehouse, Facilities, Operational Excellence, and the Quality organization.
- Lead and develop the Quality Manager, Manufacturing Manager, Warehouse Manager, Supply Chain Team, and future operational leaders while building organizational capability and succession plans.
- Own operational performance across safety, quality, delivery, inventory, productivity, cost, and customer satisfaction.
- Develop and execute annual operating plans, workforce strategies, and operational roadmaps aligned with business objectives.
- Lead Sales & Operations Planning (S&OP), capacity planning, inventory strategy, and resource planning to support revenue commitments and business growth.
- Drive manufacturing readiness for new product introductions, engineering changes, manufacturing transfers, and product lifecycle management.
- Partner with Engineering, R&D, Product Management, Commercial, Regulatory Affairs, and Finance to remove operational constraints, improve product manufacturability, and support commercialization efforts.
- Build strong partnerships across functions to resolve complex operational challenges while balancing customer needs, business priorities, and regulatory requirements.
- Lead capital planning and operational investment decisions that improve quality, capacity, efficiency, automation, and long-term scalability.
- Champion Lean Manufacturing, Daily Management, problem-solving disciplines, and continuous improvement initiatives throughout the organization.
- Utilize and own operational metrics and business analytics to identify trends, prioritize improvement opportunities, and drive fact-based decision making.
- Ensure compliance with applicable regulatory requirements, quality systems, safety standards, and internal policies.
- Serve as the operational escalation point for significant customer, quality, supply chain, and manufacturing issues.
- Build an engaged, accountable culture that emphasizes leadership development, collaboration, ownership, and operational excellence.
What Success Looks Like:
- Consistently delivers safety, quality, delivery, inventory, productivity, and financial objectives.
- Develop an integrated Operations and Quality organization that operates as one team with shared accountability.
- Creates scalable manufacturing systems capable of supporting business growth and future product expansion.
- Successfully supports new product introductions and manufacturing transfers with minimal disruption to customers.
- Builds strong cross-functional partnerships that improve execution across Engineering, Commercial, Product Management, Quality, Regulatory, and Finance.
- Develops future leaders through coaching, succession planning, and talent development.
- Drives a culture where continuous improvement, accountability, and data-driven decision making become standard operation.
Mesa Labs is an Equal Employment Opportunity Employer.
Mesa Labs prohibits unlawful discrimination and harassment against applicants or employees based on age, race, sex, color, religion, creed, national origin or ancestry, disability, military status, sexual orientation, or any other status protected by applicable state or local law. Please note that Mesa Labs conducts criminal background checks upon offer acceptance.
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