Supervisory Mobility Transportation Specialist

Summary The incumbent serves as a Supervisory Mobility Transportation Specialist – Mobility Manager and manages all Veterans Transportation System (VTS) and Beneficiary Travel (BT) Program activities—including patient transport, Special Mode Travel (SMT), mileage reimbursement claims, transportation contracts, 911 ambulance claims, inter‑facility transfers, and common carrier transportation. Qualifications Specialized Experience: You must have at least one (1) full year of specialized experience equivalent to at least the next lower grade level (GS‑9) in the Federal Service that has given the applicant the particular knowledge, skills and abilities required to successfully perform the duties of a Supervisory Mobility Transportation Specialist – Mobility Manager. Experience should demonstrate knowledge of the transportation functions of the position and be typically in or related to the work of the position to be filled. Specialized experience includes: fleet management and/or common carrier transportation; planning and directing administrative activities related to transportation; prioritizing program resources when conflicts arise; analyzing and evaluating information pertinent to the efficient and effective operation of a transportation program; and providing leadership/supervision—instruction/counsel to employees. NOTE: Experience must be fully documented on your resume and must include job title, duties, month and year start/end dates and hours worked per week. –OR– SUBSTITUTION OF EDUCATION FOR EXPERIENCE (TRANSCRIPT REQUIRED): Requires successful completion of a Ph.D. or equivalent doctoral degree or 3 full years of progressively higher level graduate education leading to such a degree or LL.M.– if related– with a major study in accounting, business administration, business or commercial law, commerce, economics, engineering, finance, industrial management, statistics, traffic management, transportation, motor mechanics or other fields related to the Supervisory Mobility Transportation Specialist – Mobility Manager position. Such education must demonstrate the knowledge, skills, and abilities necessary to do the work of the position. –OR– COMBINATION OF EDUCATION AND EXPERIENCE (TRANSCRIPT REQUIRED): Equivalent combination of successfully completed graduate level education (beyond the second year) and specialized experience—as described above—may be used to meet total experience requirements for this grade level. The education portion must include graduate courses that demonstrate the knowledge, skills, and abilities necessary to do the work of the position such as accounting, business administration, business or commercial law, commerce, economics, engineering, finance, industrial management, statistics, traffic management, transportation, motor mechanics or other fields related to the Supervisory Mobility Transportation Specialist position–Mobility Manager. For more information on these qualification standards—please visit the United States Office of Personnel Management’s website at Duties THIS IS NOT A VIRTUAL POSITION—YOU MUST LIVE WITHIN OR BE WILLING TO RELOCATE WITHIN A COMMUTABLE DISTANCE OF THE DUTY LOCATION. Manages the Veterans Transportation Program at the facility providing safe and reliable transportation to Veterans who require assistance traveling to and from VA health care facilities and authorized non‑VA health care appointments within the Medical Center’s catchment area. Orchestrates travel for eligible enrollees through mileage reimbursement and contracted travel modes. Plans, develops, evaluates, markets and directs key administrative activities in multiple programs related to the transportation system for Veterans, active duty service members, caregivers and others in metropolitan and rural/remote areas—especially those who are disabled, frail, elderly or receiving life‑dependent treatments (dialysis, chemo‑therapy, radiation therapy, etc.). Conducts complex and special studies for efficiency and productivity and recommends changes or improvements in work methods and procedures. Identifies resources (staffing, funding, equipment, facilities) required to support varied levels of program operations. Manages transportation budget, analyzes organizational budgets and provides advice and recommendations to Medical Center management—including critical budget areas and all Transportation program matters. Serves as Contracting Officer Representative for all transportation contracts—including common carrier, special mode, ambulance and air ambulance. Provides consistent and effective outreach to community transit authorities. Coordinates the preparation and submission of recurring monthly, quarterly and annual performance improvement reports, management briefings, summaries and a wide variety of non‑recurring reports. Assures performance measures and standards issued by various accrediting, regulatory and higher agency authorities. Performs the full range of supervisory responsibilities, including but not limited to establishing guidelines and performance expectations for staff. Observes and evaluates employees' performance. Provides advice, counsel and instruction to employees on both work and administrative matters. Hears and resolves minor complaints and grievances. Reviews, approves or disapproves leave requests. Adjusts work procedures among staff according to workload. Assures that all transportation staff obtain and maintain appropriate licenses, certifications and training appropriate for each position. Performs other related duties as assigned. Work Schedule: Monday‑Friday, 7:30 am–4:00 pm. Recruitment & Relocation Incentives: May be authorized for highly qualified candidates. Critical Skills Incentive (CSI): Not approved. Telework: This position may be authorized for telework. Telework eligibility will be discussed during the interview process. #J-18808-Ljbffr U.S. Department of Veterans Affairs